16+ Apply Here - Banquet Staff Job at Osage Casinos
Overview
This position is responsible for taking orders and serving food, alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
MINIMUM QUALIFICATIONS:
- Individual must be at least 16 years of age.
- Gaming, Hospitality, Food, Beverage or Customer Service industry preferred.
- Previous experience in a high volume food service operation or bar is preferred.
- Required to provide documents to show the applicant is eligible to work in the United States.
- Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
- Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.
Responsibilities
GUEST SERVICES
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Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
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Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
DEPARTMENT OPERATIONS
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Takes orders and serves food, alcoholic beverages and/or non-alcoholic beverages according to established recipes and procedures.
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Provides timely food and drink service in a friendly and courteous manner.
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Provides timely seating and escorts guests to a table in a friendly and courteous manner.
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Keeps assigned areas clean and clear of empty drink containers and trash.
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Constantly looks for service opportunities.
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Maintains a proper, complete, and clean uniform.
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Uses all available resources to complete essential duties and responsibilities.
Qualifications
EMPLOYMENT AUTHORIZATION, WORK CARDS
Must be able to provide the following cards or work authorization documents: All documents required to show the incumbent is eligible to work in the United States. Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Osage Nation. It is the responsibility of the employee to have all appropriate document(s) current and valid at all times.
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Osage Nation Temporary Gaming License
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Food Handler’s Permit
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Oklahoma ABLE Commission Server’s License and Alcohol Compliance Education Test Passage
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Employee must be able to stand for long periods of time. The employee must be able to lift at least 20 lbs and push, pull, or drag up to 50 lbs. The employee must be able to engage in repetitive motion using wrists, fingers and hands.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee is regularly exposed to fumes or airborne particles, including second-hand environmental smoke. The noise level in the work environment is moderate to high. Employee may be exposed to chemicals, risks associated with working in industrial kitchen (heat, burn, spills). The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult people.
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