Academic Success Specialist Job at Davenport University
Academic Success Specialist
SUMMARY:
This position oversees testing candidate check-in/check-out, monitors test taking and keeps testing center records. This position also supports campus library services as needed. These responsibilities are performed in an ethical manner consistent with the University’s mission, vision, and values which include diversity, equity and inclusion.
RESPONSIBILITIES:
- Train, certify, and maintain certifications for multiple clients and testing networks to deliver high stakes exams.
- Understand the testing policies and procedures for each exam.
- Maintain the security of the tests and the testing environment.
- Monitor all testing, file and report any occurrences that fall outside testing center guidelines.
- Maintain the confidentiality of all testing candidates.
- Greet candidates, verify identification, explain the testing process, capture photos and digital signatures and help examinees with technical issues during testing.
- Provide appropriate accommodations for candidates with disabilities.
- Check out candidates, explain exam results.
- Enter data and maintain attendance records.
- Sell testing vouchers, register candidates and make testing appointments.
- Communicate with DU and with the various network’s technical support to report and correct technical problems.
- Demonstrate a professional, positive and friendly demeanor throughout the testing process answering questions tactfully and appropriately.
- Provide front desk coverage of campus library and other support services, as needed.
- Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
- Provide GREAT customer service, anticipating and exceeding the needs of our customers.
- Demonstrate and promote the University Cultural Values.
- Perform other duties as assigned.
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.