Account Executive - Integration Job at Bluewater Technologies Group, Inc.
Position Title: Account Executive
Team: Integration
Manager: VP, Integration Sales
Office Location: Wixom, MI – Travel Required.
Who We Are:
At Bluewater, we live for the opportunity to spread joy in the world through our work, and interactions in the AV, retail, and live/virtual event technology spaces. We are planners, makers, and innovators; crafting moments that connect and inspire. We believe it is the intersection of strategy, creativity, and innovation in tech that creates the strongest experiences for our clients. We play with heart, we stay in-bounds, and we always take the field together. Above all, we have fun doing it. Delivering world class executions of our projects makes us the happiest!
Responsibilities:
- Ensure that all sales and marketing targets are met or exceeded by assisting in the formation, development and implementation of sales and marketing strategies and policies.
- Help the continued sales growth and success of the company by ensuring all customers are contacted routinely and customer service efforts exceed their expectations.
- Achieve the sales and profit goals established by Senior Management through the following:
- Providing for customer service and satisfaction
- Contacting customers on a routine basis
- Serve and contact customers in a pleasant and professional manner and ensure that all customer complaints are handled quickly.
- Analyze and understand the sales reports to determine the current status versus monthly and annual goals, including scheduling needs based on sales, and react accordingly to variances.
- Establish sales goals to meet the Division Sales Manager plans and company goals, and ensure those goals are achieved.
- Ensure that expense accounts are being monitored and within the budgeted guidelines.
- Ability to understand and follow all sales and operations department processes and procedures.
- Ability to effectively work and communicate with the internal operations departments (i.e. installation, engineering, service & purchasing.)
- Work closely with the Division Sales Manager in setting prices, developing promotions, offering discounts, and tailoring products and services to unique markets, to increase sales.
- Protect company assets by ensuring the accurate and secure operation of company equipment, invoices, work orders and the responsible and prudent handling of credit sales.
- Responsible for the implementation of Policy and Operating Procedures for the company that reflects the current methods of conducting business.
- Responsible for complying with all local, state, and federal laws and statutes regarding OSHA, labor laws, and other governmental regulations.
- Strive toward increasing product knowledge by reading trade publications and vendor supplied materials, attending sales training as provided by vendor representatives, and by attending conventions, seminars and other meetings to enhance professional knowledge and to promote the company when possible.
- Remain updated on the events in the industry and the marketplace in order to take advantage of short and long-term opportunities.
- Submit reports as required by the Sales Manager in an accurate and timely manner and communicate on a regular basis with the Director of Sales.
- Fulfill other duties and projects that may be assigned from time to time by
Skills/Qualifications:
- Bachelor’s degree in marketing or business administration required.
- ICIA/ CTS Certification preferred.
- A valid driver’s license is required, this role requires travel to customer and vendor sites.
- Excellent customer service skills, strong interpersonal and communication skills, and a professional demeanor.
- Ability to deal with problems involving many variables and stay calm under stressful conditions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
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