ABOUT THE GAP PARTNERSHIP

We are a global negotiation consultancy specialising in the development of practical and highly effective negotiation solutions and strategies. We operate in over 50 countries and work with more than 600 organisations. Our team of consultants bring real-world commercial experience from a range of industry sectors, and partner with our clients to provide best-in-class solutions to their negotiation needs.

ABOUT THE ROLE OF ENGAGEMENT MANAGER AT THE GAP PARTNERSHIP

The role of Engagement Manager will be responsible for creating and maintaining relationships with clients, converting leads and opportunities, and developing and expanding existing relationships. The Engagement Manager is an essential connection point between TGP and our clients where you will ensure a positive client experience as well as manage and complete the sales and engagement lifecycle from opportunity identification through the completion of the sale.

KEY RESPONSIBILITIES

• Works closely with Managers, Consultants, and Client Administrators to provide hands-on internal and external onboarding and engagement support for clients
• Responsible for ensuring that all their client engagements are managed in line with, and fully compliant with the relevant TGP processes and procedures, including onboarding, billing and Finance set-up, and scheduling
• Working closely with other areas including Finance and Global Operations in managing the relevant requirements around client engagements
• Help those clients access our product and solutions, making that a seamless experience, and that all aspects are delivered effectively
• Builds strong relationships with clients in engendering trust. Creating a solid basis for development and expansion of those relationships. In identifying opportunities for on sell and the provision of additional services
• Take ownership for relationships within our client portfolio. Ensuring that we proactively maintain these relationships and optimize the opportunities they present
• Embracing and demonstrating growth through a feedback culture at all levels to ensure excellence continues to grow at all levels
• Builds and maintains positive relationships with all key stakeholders across the organization by fostering collaborative ways of working, based on trust, transparency, and respect
• Maintaining strong working relationships in their day-to-day interactions with all their colleagues in Operations. In being someone that can be relied upon and that regularly goes beyond in supporting them and our clients

REQUIREMENTS

• Ability to communicate effectively and confidently
• Strongest attention to detail and appreciation of process diligence
• A background in client management roles ideally working with blue chip organizations, and an experience of developing both existing and new client relationships and having developed relationships of all levels.
• Working knowledge of Salesforce preferred but must have experience of working with a CRM.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Irvington, NY 10533: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Account Management: 1 year (Preferred)

Work Location: One location

Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.