Account Specialist Job at Delta Group Logistics Inc
About Us!
Delta Group Logistics is a fast-growing company based in Des Plaines, Illinois. Our team is comprised of enthusiastic and highly skilled logistics professionals committed to providing exceptional service to clients across North America. Our primary goal is to create and develop relationships with our clients, carrier partners, vendors, and everyone we do business with. We pride ourselves in finding the best solutions for our customers' needs while maintaining the highest level of service at a fair price.
Delta Group Logistics Inc is a transportation provider that focuses on truckload and expedited shipments. We are looking for highly motivated, committed, and energetic team players who want to assist in achieving our goals. Come experience life at Delta Group!
Job Responsibilities
- Provides general support to all accounts assigned to their team
- Follow customer specific SOP’s to ensure we meet our client's needs as well as give them a positive experience every time
- Will help with tracking and tracing on shipments
- Build shipments in our TMS, call shippers/receivers to confirm addresses, schedule appointments via phone or portals
- Provides operational support to ensure shipment integrity
- Work with Account Executives to support specific accounts needs
- Collaborate with teammates to resolve address and resolve issues
- Performs other duties as required and assigned
Work Experience and Background Requirements
- Logistics experienced preferred
- Bachelor’s degree preferred, but not required
- Excellent customer service skills
- Ability to prioritize and manage time
- Attention to detail and accuracy
- Strong decision-making ability and judgment
- Sharing, positive and energetic team player
- Flexible thinker, solutions-oriented
- Open, enthusiastic, full of energy
- Proficient in Microsoft Office (Word, Excel, and Outlook)
Benefits
- Competitive base salary
- Health, Dental, and Vision insurance
- 401K
- Paid vacation
- On-site training
All state and federal COVID guidelines are being followed in office.
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