Accounts Receivable Specialist Job at Desert Oasis Healthcare
Works accounts receivable through contact with patients, insurance companies and contracted entities.
- Continually monitors accounts receivable, making contact with payers to ensure prompt payment of claims. Meets or exceeds departmental standards for accounts receivable aging.
- Arranges payment plans as necessary for patient balances and cash patients.
- Forwards tracer claims to late payers as appropriate.
- Works electronic billing reject reports. Makes corrections and rebills corrected claims.
- Handles patient phone inquiries for assigned accounts.
- Handles all secondary insurance billing for assigned accounts.
- Researches, corrects and rebills insurance denials for assigned accounts.
- Interacts with other DOHC departments and/or billing service client office staff to obtain/verify-needed information to reconcile accounts.
- Handles mail and inter-office correspondence for assigned accounts.
- Researches, collects data and prepares patient and insurance refunds.
- Posts appropriate payments and/or adjustments to reconcile accounts.
- Provides support to other members of the Billing Department as needed.
- Advise supervisor of system or process problems and opportunities for improvement.
- Other duties as assigned.
- High School diploma or equivalent (GED).
- Demonstrated knowledge of all job functions in the Billing Department, plus three years related experience. Two years accounts receivable/collections experience.
- Working knowledge of ICD-9 and CPT-4 coding systems. Medical terminology.
- Ability to work with computerized billing system and Windows based programs. 10 key calculator by touch.
- Interacts effectively with customers
- Detail oriented.
- Valid California drivers license and proof of automobile insurance.
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