The ACH coordinator is responsible for coordinating ACH Settlement functions according to National Automated Clearing House Association (NACHA) operation guidelines. Using complex problem solving and critical thinking skills, this position is also responsible for creating and updating policies and procedures as regulations change to ensure compliance and optimum department efficiencies with the overall member experience in mind. The ACH coordinator is also responsible for the processing of daily ACH and settlement activities. The Member Support team is responsible for demonstrating our quality service standards while supporting the credit unions mission, core values and long-term objectives.

World Class Full-Time Benefits Package:

• Health Benefits*

• Vacation & Sick Leave

• Holiday Pay (13 days)

• Volunteer Paid Time Off

• Voluntary 401k deferrals** to our traditional and Roth plan options

• Employer retirement contribution**

• Education Reimbursement

• Technology Stipend

• 100% premium-free coverage for Medical HMO options, Dental HMO, Vision, Life, Disability, and EAP Plan. Associate pays difference for Medical PPO and Dental PPO.

** Subject to retirement plan's eligibility guidelines.

Essential Duties:

• Prepares and executes ACH balancing and settlement.

• Monitors outgoing/incoming ACH files.

• Processes and balances ACH returns and responds to internal/external queries.

• Reviews, and performs OFAC verifications for all IAT transactions.

• Responds to death notifications and reclamations.

• Reviews and works ACH non-post, debit block, reviews.

• Processes ACH stop payment requests, reviews and processes Reg E and corporate claims.

• Reviews and monitors new and expiring ACH risk assessment documentation.

• Processing other Settlement activities, i.e., Wires, In clearings, Adjustments, Shared branch, ATM.

• Stays current with all NACHA and EFT regulations and strategically reviews, implements and updates policy and procedures.

Additional Duties:

• Looks for efficiencies, process improvements and collaborates in team discussions.

• Test new products, services, and system updates.

• Perform member account research, audits, adjustments.

• Additional duties as assigned.

Experience:

• 3 to 4 years of similar or related banking experience required.

• Experience in a financial institution required.

Education:

• High school diploma, GED or equivalent required.

• Associate degree in a related field preferred.

Certifications:

• ACH Network Certification (preferred)

• Has earned one or more of these designations (preferred):

Must be current

• • Accredited ACH Professional (AAP)

  • Accredited Payments Risk Professional (APRP)

  • National Check Professional (NCP)

Interpersonal Skills:

• Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

• Competencies required for this role include but are not limited to:

• Member focus

• Approachability

• Drive for results

• Perseverance

• Composure

• Self-development

• Complex Problem Solving

• Critical thinking

• Judgement and Decision making

Other Skills:

• Demonstrated excellent verbal/written communication and organizational skills.

• Must be knowledgeable in rules and regulations applicable to credit unions, including the EFT Act and NACHA rules.

Licenses, Registrations:

• If driving for company business, must have a valid California driver’s license and proof of current insurance coverage.

• Valid registration through the Nationwide Mortgage Licensing System and Registry as enacted and required by the Secure and Fair Enforcement (SAFE) for Mortgage Licensing Act.

About Us

Established in 1936, Los Angeles Police Federal Credit Union has won numerous regional and national “Best Places to Work” awards and offers highly competitive salary and benefits packages.

We're a not-for-profit organization founded upon the principle of “people helping people.” We provide banking services, but we're not a bank. Rather than being privately owned or owned by investors, we're a cooperative that answers to our members.

Our mission is to enhance the quality of life for the law enforcement community. Our mindset is continuous learning, improvement, and innovation.

Our field of membership includes law enforcement sworn and non-sworn personnel and their families in Los Angeles, Orange, Ventura, Riverside, and San Bernardino Counties. We offer unique products and services that benefit them and cater to their unique needs.

Los Angeles Police Federal Credit Union (LAPFCU) is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.