Administrative Assistant Job at Atrius Health
Administrative Assistant II
- (119656)Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health’s 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.
Summary
Under minimal supervision, provides administrative support to a department or group of professionals. Assignments are typically of a non-routine and non-repetitive nature requiring some independent judgement and discretion. Makes independent decisions within established guidelines for the planning, organizing, and scheduling of work. Has access to confidential information and files. Maintains thorough knowledge of departmental and/or company-wide policies, procedures and services. Frequently reports to department manager, director or executive.
Essential Functions
- Coordinates assigned administrative processes for department (e.g., maintaining supplies, setting-up and maintaining filing systems, processing confidential records and files). May create and maintain database and/or spreadsheet files of departmental records. Resolves most questions and issues that arise, but refers complex issues to supervisor.
- Prepares complex reports, manuals and presentations using a variety of computer software programs. Provides analyses of trends, drawing data from a variety of sources within and outside the department. Prepare charts, graphs and tables for inclusion in reports. Presents reports and recommendations to supervisor for action.
- Collects, compiles, researches and analyzes a variety of moderately complex data and information (often of a confidential nature). Works within established parameters to investigate assigned problems determining method of research, data and information requirements, and analysis techniques. Composes straightforward written descriptions of results. Makes interpretations and recommendations to supervisor as needed.
- Screens mail and phone calls. Routes or answers routine correspondence. May flag documents requiring immediate attention by others in the area.
- Composes, edits and formats routine correspondence on behalf of supervisor. Prepares reports, manuals, agendas, minutes and other departmental documents.
- Serves as administrative liaison for the department to others regarding issues related to areas such as purchasing, personnel, facilities, and operations. Has regular contact with people inside and outside of the immediate work area.
- Arranges for payment of invoices and reconciles accounts for the department.
- Manages calendar(s), handles daily scheduling and makes meeting arrangements for designated staff.
- Performs clerical duties as required including, typing, scheduling and opening mail.
- Serves as resource to lower level staff members. May coordinate the hiring process for the department and assist in the training of new employees.
- In a clinical setting, may act as point of contact for patient inquiries, problems and complaints. Refers complex issues to appropriate resources.
- May arrange programs, events, large meetings or conferences including arranging for facilities and caterer, issuing information or invitations, coordinating speakers, and controlling event budget.
- May attend meetings to act as a recorder and coordinate follow-up actions.
- Performs all job functions in compliance with applicable federal, state, local and company policies and procedures.
Non-Essential Functions
Performs other duties as needed. Any other duties performed which are not listed above are considered non-essential functions.
Minimum Requirements
Education: Associates degree or equivalent experience required.
Skills and Experience: At least 3 years experience as an administrative assistant or related job in a healthcare environment. Solid communication and interpersonal skills with the ability to work with staff at all levels. Exercises tact and diplomacy in interactions. Proven ability to prioritize and meet deadlines. Strong team player. Thorough knowledge of word processing, spreadsheet and database software programs in order to prepare high quality reports, presentations, or other documents.
Working Conditions
Busy office environment with frequent deadlines and interruptions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.
BENEFITS INCLUDE:
- Up to 8% company retirement contribution,
- Generous Paid Time Off
- 10 paid holidays,
- Paid professional development,
- Generous health and welfare benefit package.
Organization Administration
Primary Location Norwood MA
Schedule M-F
Job Administrative Support
Job Level Individual Contributor
Job Type Regular Full Time - 40 Hrs (Full Time Benefit Eligible)
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