Administrative Assistant Job at Paul Davis Restoration & Remodeling of Broward County
Paul Davis Restoration & Remodeling of Broward County Fort Lauderdale, FL 33309
Do you want to do more than just answer phones and file paperwork? Do you want to make a difference in the growth of a local business while helping home and business owners? If this sounds ideal to you, then you might be the candidate to become a key player in the daily operations at a local office of one of North America’s leading franchise organizations.
Paul Davis Restoration is a locally owned office which is part of a network of 380 Paul Davis outlets in the USA and Canada. This provides comfort in knowing that working here can provide you with the best of corporate accountability along with hometown accessibility. Additionally, Paul Davis prides itself on customer service and integrity while providing restoration services for property damage as well as top-notch remodeling.
As a Paul Davis Restoration & Remodeling Assistant, you will be tasked with professionally and compassionately answering incoming calls from potential and existing customers and vendors. You will also be the first point of contact for reaching out to sales leads from a variety of sources.
From there you record data into the Paul Davis proprietary software, accept new assignments, create job folders, maintain job boards, monitor documents sent to customers, make customer appointments and share in a variety of tasks to assist the daily operational needs of the mitigation department.
The ideal candidate for this position will:
As a Paul Davis Restoration & Remodeling Assistant, you will be tasked with professionally and compassionately answering incoming calls from potential and existing customers and vendors. You will also be the first point of contact for reaching out to sales leads from a variety of sources.
From there you record data into the Paul Davis proprietary software, accept new assignments, create job folders, maintain job boards, monitor documents sent to customers, make customer appointments and share in a variety of tasks to assist the daily operational needs of the mitigation department.
The ideal candidate for this position will:
- have experience using multi-line phone systems
- have a clear, pleasant speaking voice and excellent verbal and written communication skills
- be bilingual (Spanish)
- demonstrate patience and compassion with customers
- be enthusiastic and service oriented
- be organized, efficient and detail oriented
- be able to multi-task and handle heavy workloads at times
- have computer skills including Microsoft Office, Excel and job management software
- be able to work M-F from 8am-5pm (and sometimes later if volume dictates)
- have a good record of timeliness and attendance
- provide assistance to the Mitigation Manager, Owner and Project Management team
- wear company logo wear daily (black and khaki)
- represent the Paul Davis principles of honesty and integrity
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