Who We Are:

You’ll join our fun-loving global community of more than 110,000 passionate people who work across 200 locations in over 55 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

YOU WILL:

• Provide support for calendaring, travel, expenses, along with management and oversight of special projects as needed reporting directly to two Sr. Directors

• Be expected to become familiar with the priorities and engagement dynamics of our people within the organization as well as the stakeholders associated with our work

• Be expected to understand how to handle, with a great degree of independence; incoming asks for time, meetings, resources and other needs as necessary

• Be responsible for following up to ensure proper disposition, and make sure nothing falls through the cracks

• Be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion

• Calendar Management:

Manages leader calendar by prioritizing schedules and meetings

• Meeting Planning and Organizations:

Assists in planning and organizing meetings by taking responsibility for assembling the agenda, location, meeting technology (WebEx Meetings) based upon participant needs, and all other meeting logistics

• Onsite Meetings/Catering:

As necessary, support the leader(s) and Staff on their Offsite Meetings; Setting up logistics, catering, communications, etc.

• Research, prioritize, and follow up on incoming issues and concerns including those of a sensitive or confidential nature

• In addition to supporting these leaders, you will also connect with other administrators across the organization to ensure cohesiveness across CX organization

• Accurate and timely handling of expense reports Team/Leadership Skills

• Build collaborative processes with other administrative personnel to optimize cross-unit functions

• Provide guidance to other employees regarding new methods, assignments or procedures

• Suggest relevant process improvements

Each Webhelper brings a different energy, passion, and a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients. Take this opportunity to join our collaborative team of game-changers today. #wearewebhelp

EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.