IronOaks at Sun Lakes

Comprised of two interconnected neighborhoods - Ironwood and Oakwood - the community is among the most desirable retirement destinations in the Valley thanks to its combination of mature landscape, diverse amenities, and in-town location. The community features two fabulous clubhouses, 45 holes of golf, fitness, tennis & pickleball, softball, pools, trails, and much more.

Where: Located in towns of Chandler & Sun Lakes, Arizona

POSITION OVERVIEW:

The Administrative Assistant acts as the first point of contact for the department by greeting members and answering phones, scheduling appointments, as well as providing basic information to homeowners pertaining to community activities and guidelines. This position reports to the Director of Community Services.

KEY RESPONSIBILITIES:

• Maintain confidentiality, positive customer service, and relationships with staff, members and guests.Access to HIPAA protected information.
• Answer incoming calls and correspondence; respond to homeowner requests for information; other receptionist duties when needed.
• Assist with Board Meetings, and support the Community Services Department.
• Maintain records of the association including meeting minutes, agendas, and other association documents.
• Generate memos, emails, and reports.
• Assist in training staff members and new employees.
• Manage office programs, as directed by management.
• Maintain office equipment, including computers and machines.
• Maintain office supply inventory and manage office supply order.
• Other duties and responsibilities may be assigned.

PERSONAL ATTRIBUTES:

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills, including the ability to lead, cooperate, and motivate.
• Must be a role model and able to live our BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:

• High School diploma or equivalent preferred.
• One to three years’ relative experience preferred, in an active office environment.
• Knowledge about Homeowners Associations a plus.
• Computer literate with proficient knowledge of Microsoft Office.
• Ability to work independently and collaboratively within a team.
• Ability to prioritize tasks and simultaneously handle multiple assignments.
• Ability to write reports and correspondence; good proofreading skills.
• Ability to read and interpret documents, such as equipment instructions and procedure manuals.
• Strong leadership, organizational and planning skills; excellent time management skills and ability to multi-task and prioritize work; creative with an ability to suggest improvements.
• Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of coworkers and members.
• Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
• Must demonstrate initiative—ability to think, work, and make independent decisions based on sound judgment.
• Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.

WORK ENVIRONMENT:

This position operates in a professional indoor office environment and routinely uses standard office equipment, such as computers, phones, copy and fax machines. The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak and hear, sit or stand for extended periods of time, walk or be able to move around the office space, use hands to fingers, handle or feel, bend, and reach with hands and arms. The employee must be able to occasionally lift and/or move up to 20 pounds.

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER