Concordia University Ann Arbor (CUAA) is looking for a dynamic individual to serve as the Administrative Assistant in the launch of the Doctor of Physical Therapy program in Fall of 2023. This full-time role will report directly to the Physical Therapy Program Director at the Ann Arbor, MI campus. CUAA offers amazing benefits including medical, dental, vision, pension, generous tuition discount, PTO, and a great culture that promotes work life balance. Normal office hours are M-F 8am - 4:30pm, some flexibility may be available.

Job Duties and Responsibilities

• Serve as the first contact with students, parents, and the public visiting the program; greet and direct visitors in a friendly and professional manner
• Perform general office responsibilities including answering and directing calls; providing office support (typing, filing, copying, etc.); opening and sorting mail; email correspondence; send/receive faxes; room reservations as required
• Order and maintain office supplies and equipment
• Maintain departmental budgets including annual budget reports to the Program Director
• Develop and maintain multiple excel spreadsheets of data; run reports using filters and create charts for analysis of data
• Manage student admissions and registration processes as directed by Program Director
• Administer surveys to students, graduates, and alumni at the faculty request in Qualtrics or other survey collection tool; monitor responses and collate the data
• Interact with various offices within the University as well as outside constituents
• Promote the mission of Concordia University to all faculty, staff, students and to the community at large
• Maintain records and files; maintain confidential files in locked cabinets or electronically as required
• Organize, manage, and complete institutional and program accreditation reports and other reports necessary for the operation and advancement of the Program and/or University
• Other related duties as assigned by the Program Director

Knowledge, skills, abilities

• Ability to operate office technology and personal computer with related applications efficiently
• Working knowledge of Microsoft Office, Zoom, PDF document development and management, E-Mail, database, and Blackboard functions
• Ability to effectively communicate with all levels of the University
• Maintain a positive, can-do, service-oriented attitude with program director, all faculty and students
• Excellent written and oral communication skills
• Ability to work independently, prioritize tasks and organize work in a busy office setting
• Ability to demonstrate ingenuity and prompt action in resolving problems
• Ability to be well organized, detail oriented and accurate and able to prioritize work
• Ability to read, comprehend and follow written and verbal instructions
• Knowledge of office processes
• Ability to maintain strict confidentially
• Maintain conscientious work ethic to include punctuality, professional dress and demeanor

Education and Experience

• A high school diploma or GED required
• Three to five years of general office experience that includes an advanced level use of Microsoft Office especially Excel, Word and Outlook
• Previous experience working in an academic or rehabilitation clinic setting is a plus

Compensation and Benefits

This is a full time (40 hour/week), staff, non-exempt (hourly) position. Salary will be commensurate with qualifications, education, and experience. Concordia health, disability and retirement plan enrollment is available to full time employees and their eligible dependents. Tuition benefits are available for employees and their qualified dependents.

Application Instructions

To receive full consideration, all applicants are asked to complete and submit an online employment application through the Concordia University Employment page. To begin, please click the Apply Now section on the job page and then click the Apply For This Position button to begin the application process.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master's degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.

Physical Demands/Equipment

Concordia is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for service to Christ in the Church and in the world.