A great company begins with a great team! Mid Penn Bank, is actively seeking a Deposit Support Representative in Halifax, Pottsville or Harrisburg, PA.
We believe that our ongoing success depends upon a skilled, satisfied and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities. We are committed to diversity, equity, and inclusion. People from underrepresented communities, Veterans, individuals with disabilities, and bilingual candidates are strongly encouraged to apply.
Position Overview:
The Deposit Support Representative is responsible for the checking and/or savings and certificates of deposit function including but not limited to: non-sufficient funds processing, stop payments, dormant accounts, non-post resolution, large dollar endorsement verification, customer service and research. The Deposit Support Representative will partner with other internal departments to ensure customer needs are met and any issues are resolved timely. This individual will follow procedures and policies and seek exception approvals as warranted. This individual will also assist with a variety of operational tasks, crucial for the success of the Deposit Services Department.
Essential Duties and Responsibilities:

• Processes time sensitive transactions.
• Performs research and error correction.
• Investigates and makes posting or return decisions for non-post items.
• Codes dormant accounts for restrictions and follows all Red Flag procedures.
• Prepares, scans, and indexes documents.
• Supports correction and maintenance to all customer profiles, portfolios and accounts. Verifies additional areas of maintenance changes.
• Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy.
• Prepares miscellaneous reports as assigned.
• Offers ideas and suggestions to expedite processes and provide positive impact changes company wide.

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Education & Qualifications: *

• A high school diploma or equivalent; training relating to deposit accounts.
• A minimum of one (1) year related experience as a Deposit Support Rep, Financial Center Associate (Teller) normally required.

Skill(s)
Moderate reading, writing, grammar, and mathematics skills; strong analytical ability; good interpersonal relations and communicative skills; good typing, computer skills including office suite; excel; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills.

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Equipment/Machines*

• Computer
• Financial related software & systems
• Telephone
• Printer/copier/scanner
• Calculator
• Fax Machine
• Token-based access security devices
• Personal laptop or computer with sufficient bandwidth and virus/malware protection

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Mid Penn Bank offers rewarding career opportunities, competitive wages, great incentives and benefits._
Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.
Equal Opportunity Employer–Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Job Type: Full-time

Pay: $12.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift

Work Location: One location

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