Full-Time Position
ClearCom IT Solutions, Inc. - Sturbridge, MA

Job Summary
ClearCom IT Solutions, Inc. is currently recruiting for an administrative & marketing assistant. This position will assist our support team and work collaboratively with the marketing & sales team to strengthen the relationship with our partners and reach out to new prospects.
Full-time hours, but willing to work around part-time hours depending on the qualified candidate’s situation and qualifications. Work in an office team environment. This is NOT a remote or work-from-home position.
The ideal candidate should have previous office and customer service experience. However, we will train the right candidate. Must have reliable transportation and the ability to pass a background check.

Responsibilities and Duties

• Perform general administrative office duties
• Answer phones and triage support requests to our support team
• Provide support to Management and Marketing teams in the creation, preparation, and coordination of proposals, and pitches for new business
• Assist with organizing and managing events for the team, our partners, & educational webinars
• Assist with social media management and communication with customers
• Help brainstorm new and creative growth strategies
• Compile materials for direct mail campaigns to prospects and partners
• Make routine follow-up calls and emails to prospects on a weekly basis. (not cold calling)
• Work within the Customer Relationship Management software and ensure it is up-to date
• General Accounts Receivable entries into Quickbooks
• Any other projects and tasks as assigned

Qualifications and Skills

• Exceptional project & time management skills
• Highly creative and self-motivated
• Strong writing, editing, and proofreading skills for print and online materials
• We are a technology company and the applicant must be tech-savvy
• Familiar with MS Office Suite
• Experience with online/offline marketing, website, and social media management a plus
• Familiarity with CRM and Newsletter programs is a plus

Education & Experience

• Office Administration: 3+ years (Preferred)
• Customer Service: 3+ years (Preferred)
• Bookkeeping (Preferred)

Benefits
Besides your standard fare like health insurance, sick pay, etc, you'll also enjoy:

• Culture, culture, culture! Think: fun events, cornhole tournaments at the office, and amazing people
• 401K
• Excellent Vacation Time

Job Types: Full-time, Part-time

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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