Administrative Supervisor - Receptionist Job at Maricopa County, AZ
Posting Date
05/12/23
Application Deadline
05/17/23
Pay Range
$20.50 - $30.50 per hour
The pay range listed above reflects the FULL pay range for this position. Salary offers are based on the candidate's equivalent experience and internal equity with other Maricopa County employees within the same job classification.
This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
Job Type
Unclassified
Department
County Attorney
About the Position
The Administrative Supervisor is responsible for the daily supervision and training of the department’s receptionist team. In addition to supervisory functions, the Administrative Supervisor assists in the day-to-day receptionist responsibilities by providing superior customer service via the department’s main phone lines and visitor/lobby area. The Administrative Supervisor should have exceptional customer service experience, great supervisory skills, and outstanding organizational skills. The Administrative Supervisor sets the welcome and customer service bar for all visitors to the MCAO Building.
About the Office of the County Attorney
We believe in integrity. We believe in justice for all. And we are proud to deliver high-quality prosecution, comprehensive victims services, crime prevention programs, and more to the residents of Maricopa County. If you would like to utilize your talents and skills to stand up for Maricopa County, apply today, and join our team!
Proud to Offer
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Perform work with a greater purpose
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Opportunities for growth and development within Maricopa County
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Exceptional work-life balance
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Low-cost, high-value healthcare for you and your qualifying dependents
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Enrollment in Arizona State Retirement System
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Paid vacation, sick, and parental (birth/adoption) leaves
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Extensive wellness program, including healthcare premium discounts
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Employee discounts for goods and services
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Click here for more information:https://www.maricopa.gov/5284/Why-Work-Here
We Require
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High school diploma or GED
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Three years of administrative experience
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Post-secondary education may substitute for 1 year of the experience requirement
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The Maricopa County Attorney's Office requires a thorough background check of all successful candidates and is authorized to test prospective employees for the presence of illegally accessed drugs. Drug testing is conducted once an offer has been extended and prior to placement
We Also Value
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One or more years of leadership or supervisory experience
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Bilingual skills in the English/Spanish languages (reading, writing, and speaking)
Job Contribution
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Performs a full range of supervisory responsibilities, including but not limited to coordinating the daily activities of the receptionist team, evaluating employee performance, and assisting with hiring
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Develops and oversees the training of new and existing receptionists staff along with creating reference materials for staff assisting with coverage
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Performs administrative functions such as gathering and drafting monthly statistical reports to management
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Researches, analyzes, and provides recommendations for improvements and/or changes to policies and procedures
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Resolves escalated, complex complaints and problems
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Performs clerical support to office divisions by assisting with special projects, including typing, filing, photocopying, and scanning documents
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Provides reception services telephonically and in-person to a variety of customers including, citizens, other County departments, and outside law enforcement agencies
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Answers multi-line telephone promptly and professionally, transfers calls, records messages, thoroughly researches, and accurately responds to inquiries
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Receives, greets, and checks IDs for all incoming visitors in a timely manner
Working Conditions
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Work takes place in a typical office setting
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Requires long periods of sitting to perform tasks
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Must have the ability to lift up to 20 pounds floor to waist and push/pull up to 20 pounds at a distance of up to 100 feet.
Selection Procedure
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Only the most qualified candidates will be considered
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Consideration will only be given to candidates who submit online applications
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Candidates will be contacted primarily through email and their Workday online application profile
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Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
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