Job No: 521310; 11/29/2022

ADMINISTRATIVE SUPPORT ASSISTANT II
Public Health

Salary Range: $3,338 - $4,913/Monthly

Work Schedule: Full-Time, Monday – Friday, 8:00 a.m. to 5:00 p.m.; Temporary appointment expires on or before one-year from date of hire, may be extended, may become permanent; non-exempt classification; non-exempt classification.

Essential Functions: Responsible for providing clerical and other administrative support for a variety of Department functions, including answering phones; keeping track of and filing Department materials and data; assisting with scheduling; responding to student needs; travel and other expenditure issues relating to faculty; administrative support for the faculty coordinator of the Department’s internship program. The incumbent also provides back-up clerical support to the department’s Adm. Support Coordinator with, copying, and assisting at the front office. The incumbent will respond to student queries regarding current academic status by supplying appropriate information or referral. This includes becoming familiar with university policies regarding academic renewals, reinstatements, late add and drops, petitions, and appeals. The incumbent also works closely with a variety of student offices and/or departments, such as Registrar’s Office and Advisement offices, with regards to student records and program requirements, such as grade changes and enrollment issues. The incumbent independently organizes and performs a variety of administrative duties to assure effective daily operations of the department. Work often involves front-line contacts with a wide range of campus and community individuals requiring active problem solving and effective interpersonal skills. Incumbent must have the ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. The incumbent will provide direction to faculty, students, and prospective applicants regarding department, college, and university policies and procedures. The incumbent maintains the electronic and hardcopies of the department’s course syllabi files; handles the textbook adoption process including ordering desk copies and submitting textbook orders to the University Bookstore; submits classroom requests for departmental special events; processes key requests forms for faculty and, staff; and solicits and posts faculty office hours prior to each term.

Required Qualifications & Experience: Equivalent to two years of general office experience. The incumbent must have excellent oral and communication skills and excellent organizational and interpersonal skills. The incumbent must have the ability to: multi-task, use and quickly learn new office support technology systems and software packages (e.g. Microsoft office), project professionalism in serving faculty, students and organizations within and outside of the University. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Experience working in higher education and working with college-aged students. Familiarity with computer programs used at Cal State LA, including GET/SA, Canvas, SharePoint, and PeopleSoft. Bilingual in English/Spanish. Ability to work as a team member and use standard office equipment.

Closing Date: Review of applications will begin on December 13, 2022 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

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