ROLE AND RESPONSIBILITIES:

Performs various duties within the department up to and including; prepping (indexing) documents, printing various letters, scanning documents, running various computer programs and reports, opening and distributing mail, and fulfilling requests for medical.

• Opening, sorting and distributing departmental mail daily
• Scanning documents, including incoming mail into system daily
• Prepping (indexing) documents in the imaging system for distribution to appropriate staff members daily
• Ability to pull documents from various sources, ensure appropriate date stamps and conversion into UniSource
• Accurately completing all indexing fields, as appropriate
• Printing various letters to be distributed to clients, injured workers, attorneys, Third Party Administrators (TPAs) and other parties daily
• Fulfills requests for medical documentation from various parties to the claim
• Run various letter programs and reports as required by the department
• Fills employers supply requests and sends out new employer starter packets
• Identifies documents to be shredded
• Ability to process and complete Change of Physician (C-23) forms within one (1) business day turnaround
• Assist with New Hire training and re-training as assigned
• Upholds individual quality and productivity requirements as well as team goals and requirements
• Other duties as assigned by Team Leader and/or Management

We offer employees a range of perks including but not limited to:

• Competitive Pay
• Health, dental, vision, and life insurance
• Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield
• 401(k) savings plan with match after 1 year
• Continuous professional training and development
• 8 Paid Holidays
• Paid Vacation and PTO available
• Employee focused culture with appreciation events all year

https://vimeo.com/752960197

QUALIFICATIONS:

• Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience
• Good computer skills
• Typing - 30 to 40 WPM
• Ability to handle sensitive information and maintain a high level of confidentiality
• Ability to lift, file, reach and carry up to 25 pounds
• Proficiency in Microsoft Office products - Word, Excel, etc.
• Organization, attention to detail, flexibility and strong ability to multi-task
• Ability to work in a fast paced environment without direct supervision and able to demonstrate considerable initiative