Join our team at Transition Projects!

Are you passionate about serving your community and ready to start a career with an established nonprofit? Transition Projects seeks people who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a marginalized, vulnerable population. We take pride in making a difference in the lives of so many every day.

ABOUT US

Transition Projects connects individuals with the services, resources, and tools they need to end their homelessness. Our team of over 350 assists more than 10,000 people each year at 14 different sites in the Portland metro.

• On any given day, we help meet the basic needs of more than 500 people experiencing homelessness through our Resource Center.
• On any given night, we provide a safe place to sleep for more than 800 people with nowhere else to turn.
• In any given year, we help place more than 1,000 people into affordable housing – and then support them in retaining that housing.

Transition Projects values the diverse voices, perspectives, and practices offered by participants, staff, volunteers, community partners, and our board of directors, and we rely on this diversity to craft innovative approaches to providing critical services and to creating positive, systemic change. We recognize that our diversity is our strength, and it is critical to advancing our mission and enhancing the well-being of participants, staff, volunteers, and the community.

COMPETITIVE BENEFITS

• 95% company paid Health Benefits
• 100% employer paid short-term disability and long-term disability
• 14+ paid days off per year
• 11 paid holidays
• 401k plan starting at 4% match
• Hybrid work environment
• Eligible for Public Service Loan Forgiveness

Hours: Monday – Friday, Part time 20hrs/week; 9:00am-1:00pm or 1:00pm -5:00pm

Wage: $22.00 hourly

GENERAL RESPONSIBILITIES

Actively work as part of a team to provide services to participants and the community in a manner consistent with Transition Projects mission, values, policies and procedures. Serve as the first point of contact for community partners and providers, donors, visitors and people seeking to access the Ticket Home program. Provide clerical/administrative assistance such as general filing, preparing correspondence, answering telephones, routing calls and messages, and providing information and assistance to partners or participants as requested. This is a non-exempt, represented full-time position.

COVID Vaccine Mandate: Transition Projects has a vaccine mandate. Proof of vaccine must be provided at time of hire – OR you may seek a religious or medical exemption. Thank you for your support in keeping our employees, and those who we serve, safe.

SPECIFIC RESPONSIBILITIES

• Conduct eligibility screenings for the Ticket Home program. Responsible for the tracking and reporting of all data and coordinating with Ticket Home staff to ensure services are delivered promptly and accurately.
• Serving as the primary receptionist for Transition Projects main contact line, provide information and referral services to community partners, providers, and participants, including information about agency programs, services, and requirements.
• Utilizing HMIS Service Point, access and update participant information regarding shelter access and service eligibility.
• Seated at the main reception desk of Transition Projects’ headquarters in Bud Clark Commons, serve as the agency’s first point of contact for community partners and providers, donors, visitors and people seeking to access the Ticket Home program via face-to-face and phone interaction.
• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel through phone and email.
• Process incoming in-kind and monetary donations and document through receipts.
• Maintain appropriate documentation of in-kind and monetary donations in the Development database and ensure confidentiality of donors, staff and agency.
• Maintain confidentiality of participants, staff and agency.
• Maintain appropriate documentation of services delivered manually and electronically in the HMIS database.
• Record and file documents as instructed. Assist as directed with assembling, organizing, inspecting for completeness, and routing of participant files.
• Assist with general office administration such as preparing correspondence, assembling packets for meetings or training events, filing, copying, and distributing items.
• Receive, document and place packages on appropriate Donation Room shelves; alert BCC staff of their packages received by email and phone for documentation.
• Provide material aid to Resource Center when needed.
• Ensure common areas are always clean and tidy.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

• The right individual for this position has a passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and homelessness.
• Bachelor’s degree in related field or one-year experience in social services, reception, or administration preferred. Experience working with homeless/low-income population helpful.
• Demonstrated ability to work independently. Ability to appropriately assess a situation and take corrective action as necessary.
• Knowledge of basic services available to low-income and homeless persons in Multnomah County through Transition Projects and other agencies or the demonstrated ability to obtain such knowledge.
• Excellent written and verbal communication skills. Great computer skills. Ability to use web-based data collection program.
• Bilingual English/Spanish preferred.

Transition Projects, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, gender, sexual orientation, ancestry, national origin, citizenship, marital status, familial status, physical or mental disability, veteran status, genetic information, source of income, union participation or activities, or any other status legally protected by applicable local, state or federal law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Portland, OR 97209: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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