Admissions Coordinator Job at Relevance Behavioral Health
Relevance Behavioral Health Freehold, NJ 07728
About us
HealingUS Centers is a small business with main headquarters in Freehold, NJ. All administrative roles report to the office building Main St. We own and operate Calusa Recovery, Relevance Recovery, CFC Loud N Clear Foundation, and Avisa Recovery.
Our work environment includes:
- Modern office setting
- Food provided
HealingUS Centers understands the needs of someone who is struggling with mental health disorders and/or substance abuse related issues. We offer PHP, IOP, and OP levels of care in Freehold and Toms River, NJ and Fort Myers, Florida. We are seeking an experienced representative to join us in our mission to help others and give everyone the best possible chance at recovery.
JOB DESCRIPTION
The Admissions Coordinator is responsible for answering inquiries via telephone, email, and various other methods of contact. The Coordinator is responsible for gathering information, verifying insurance, and providing tours for prospective clients and their families. The admissions coordinator works directly with the Director of Admissions to ensure a seamless journey for the family or referral partner.
SPECIFIC AREAS OF RESPONSIBILITY
● Conducts initial screening of potential clients and referrals to ensure they meet admissions criteria.
● Verifies insurance through multiple sources.
● Answers questions and concerns of clients and their families.
● Coordinates referral for those not eligible for our programs.
● Is responsible for entering all pertinent info into CRM.
● Represents the company to referral sources, potential clients, and other outside individual agencies in a professional and courteous manner that reflects positively on the program and staff.
● Reports directly to the Director of Admissions for approval or denial of prospective clients.
● Any other tasks deemed appropriate by administration.
REQUIREMENTS
● 1-3 years of experience in behavioral health care and coordination of clients in crisis
● Knowledge of the addiction and mental health treatment industry
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Healthcare setting:
- Outpatient
- Rehabilitation center
Medical specialties:
- Addiction Medicine
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Freehold, NJ 07728: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Addiction treatment: 1 year (Required)
Work Location: In person
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