Aloha Systems Engineer Job at On The Border Mexican Grill and Cantina
Job Summary
As the Aloha Systems Administrator, you will plan, design, install, perform configurations, document, maintain, and troubleshoot Server and Networking equipment, and associated tasks that support core network functions and services. This role will support IT systems for On The Border Restaurant Support Center and Restaurants.
Key Performance Elements/Essential Functions
- Upkeep the maintenance of the Aloha Configuration Center.
- Configure, test, maintain and support software and hardware integrations with Aloha POS.
- Support delivery, installation, and configuration of hardware and software
- Document results, including strengths, issues, and lessons learned
- Communicate with all levels of management orally and in writing
- Support off-site and remote users
- Manage network designs, installations, implementation of standards, and conversion and migration methodologies to enhance network technologies
- Provide level 2 escalation support for internally generated tickets and level 3 support for tickets submitted to the outsourced services company that impact system availability
- Monitor network performance and recommend improvements
- Manage and maintain users in Active Directory
- Maintain monthly hardware inventory and reconcile monthly invoices with suppliers
Qualifications:
Education:
- Bachelors Degree in a related field or the equivalent combination of education and experience.
Knowledge/Skills/Abilities:
- Aloha POS
- Aloha CFC
- Aloha CMC
- Network Management
- Server Management
- Active Directory
Preferred Work Experience:
- Experience with all NCR services
- Experience with Aloha Kitchen
Brand: On The Border Mexican Grill and Cantina
Address: 2201 West Royal Lane, Ste 240 Irving, TX - 75063
Property Description: 9999 - Corporate
Property Number: 9999
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