Purpose: Provide technical and clerical support for the Annex

Classification: Technical, Exempt/Non-Bargaining Unit

Level: II Hourly

Reports To: Program Coordinators –Dental Hygiene; Dean of Health Professions

Principal Working Relationships: Program Coordinators, Faculty/Staff, Students, Clients and Contractual Service Dentists

Major Responsibilities

1. Serve as the initial contact person for staff, students and community to the Annex clinical facilities.
2. Develop and maintain clinic client files.
3. Schedule client appointments, collect payments.
4. Reconcile a daily cash drawer and petty cash as applicable.
5. Supervise and assist students in the front office clinical activities.
6. Assist part-time employees in the front office clinical activities.
7. Perform minor technical, custodial, or security tasks when personnel are not available. Notify appropriate personnel of building, machine and equipment malfunctions.
8. Other duties as assigned.

Assist With

1. Creating and maintaining a database for the clinic(s).
2. Annex Office Manager technical and clerical duties during absences.

Risk Management & Loss Prevention Activities

• 
  Actively participate in and carry out activities in support of the college Risk Management Program in a capacity appropriate to this position.
• Monitor hazardous conditions, events, and circumstances present in the college operation to avoid potential torts or injuries to students, staff, or the general public, and then communicate observations to the appropriate supervisor and/or Risk Management Committee.
• Maintain a working knowledge of the college’s emergency procedures and how to operate emergency phone systems; including internal/external call boxes.

Minimum Necessary Skills, Experience, and Educational Background

1. Associate degree preferred. Two years previous work experience in front office setting required; some supervisory experience preferred.
2. Skilled work experience on computer systems and software, including spreadsheet, word processing and database.
3. Must be able to work under pressure, organized, efficient, independent,
assertive, adaptable and work well with people.
4. Good verbal and written communication skills.
5. Maintain a high level of confidentiality.
6. Ability to maintain a flexible schedule as position will require evening and weekend responsibilities.
7. Spanish or French proficiency preferred.

Physical Requirements to Perform Job Functions

• 
  Basic dexterity skills (computer work, telephone, and other office equipment)
• Must have visual and hearing capabilities with/without correction.
• General physical effort required includes sitting, bending, reaching and some lifting.
• Must be physically able to pack, lift, carry and transport equipment and materials as needed (20 lbs or less) and the ability to place work orders for anything over that limit.