Application Analyst III Job at Wagner Logistics
Recently named by
Inc.
magazine as one of the 5000 Fastest Growing Private Companies in the U.S.,
Wagner Logistics
, a Top 50 Third Party Logistics company providing supply chain services including distribution center management, warehousing, transportation, order fulfilment, product assembly and packaging, is seeking an
Application Analyst III
to join our
Corporate IT team
at 1201 E 12th Ave., North Kansas City, MO.
Our excellent benefit package includes:
- Competitive wages and annual bonus potential
- Family health, dental & vision plans
- 401k retirement plan with company match
- Company provided life insurance, STD & LTD coverage
- Flexible spending accounts
- Unlimited Paid Time Off
Summary
The Application Analyst III is an IT application expert and business resource who will analyze, configure, implement, maintain, and support all software solutions throughout the organization to minimize service disruption and facilitate operations. Best practices shall be utilized to implement new business applications, analyze the requirements of end users, and test and integrate applications, within agreed upon IT service levels.
This position serves as a member of the Wagner Logistics IT team and shall uphold and comply with the policies, standards, and attitudes adopted by the company, and shall follow the guiding principles of Best Practices, leveraging process improvement and fostering cultural change, where appropriate.
Responsibilities
This position serves as a member of the Wagner Logistics IT team and shall uphold and comply with the policies, standards, and attitudes adopted by the company, and shall follow the guiding principles of Best Practices, leveraging process improvement and fostering cultural change, where appropriate.
Responsibilities
- Design and maintain content on company website and employee intranet and occasionally assist with search engine optimization.
- Analyze company data and create data visualizations that can be used for critical business decisions.
- Assist with help desk functions and application support, handling escalating issues, answering calls, and resolving various technical issues as needed.
- Troubleshoot and assist with various enterprise applications and resolve issues.
- Ensure stability and integrity of production system applications.Coordinate with operations personnel to plan application system upgrades, install new releases and patches, migrate to new systems, and test software for end-users.
- Stay regularly in the loop with department managers, directors, and end-users regarding projects and application issues, and provide resolutions to troubleshooting issues.
- Create technical support documentation and keep it updated.
- Develop end user training, then schedule and execute it.
- Identify and leverage opportunities to continually strive for data integrity in all applications, processes, documentation, and standards.
- Monitor vendor sites on a regular basis and stay updated with new industry trends by attending conferences and meetings with vendors.
- Identify the features, advantages, and disadvantages of various software applications.
- Act as project manager for medium/large sized projects or tasks.
- Support creation and implementation of a quality assurance strategy, approach, and detailed plan. Assist with management of acceptance criteria and identifying defects, and work with team toward a resolution.
- Assist with development and management of Enterprise Application project schedule.
- Record and facilitate future state design activities and current state assessments to support assigned projects.
- Other projects as assigned by management.
Qualifications
Bachelor’s Degree in IT related field preferred. Equivalent experience may be considered.
Proficient level of experience with or knowledge of a wide range of enterprise applications and functions including, but not limited to, website content editing and design, business intelligence software (BI), financial systems, transportation management software (TMS), sales management software, human resources management software (HRMS), and service desk software (ITSM).
Proficient level of experience with or knowledge of a wide range of enterprise applications and functions including, but not limited to, website content editing and design, business intelligence software (BI), financial systems, transportation management software (TMS), sales management software, human resources management software (HRMS), and service desk software (ITSM).
Experience with the following specific applications is essential to this position.
- Sharepoint
- Joomla
- Google Analytics/AdWords
- Tableau (BI) or similar
- Experience with the following applications is a plus.
- Dynamics GP/ReQlogic/eOne SmartConnect/Management Reporter
- MercuryGate (TMS)
- HubSpot
- Paycor (HRMS)
- Freshservice (ITSM)
- Knowledge of SEO principles.
- CSS, HTML, PHP, and Java coding skills.
- Basic database administration skills for SQL.
- Understand the data warehouse and its relationship with transactional data, as well as the importance of data integrity.
- Ability to demonstrate competent IT literacy around applications and systems.
- Understand the principles of application systems development and how to use them to analyze, test, implement, maintain and document IT projects.
- Experience developing technical documentation and training end users.
- Analytical thinking with ability to break down a problem, recognize the root cause of the problem, and identify how technology can resolve the problem.
- Specialist knowledge of technical applications and a good understanding of operating systems, computers, and applications software.
- Ability to independently manage multiple medium/large sized projects or tasks and implement them in a timely manner and within budget.
- Advanced technical knowledge that ensures the level of confidence to work independently with minimal supervision.
- Strong verbal and written communication skills for working with end users - external and internal.
- Leadership skills and ability to work with cross-functional teams.
- Availability for occasional travel to attend training, assist with start-ups, etc.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
- Ability to sit for up to 8-hour periods of time and repetitively
- Work in a climate controlled office environment
- Use hands and fingers for keyboard and computer input
- Use eyes, ears and voice for seeing, hearing and speaking in telephone and to others
Wagner began business in 1946, and currently operates over 6 million square feet of warehouse space in over 20 locations across 13 states. We are growing quickly and are looking for talented people who believe in our way of doing business. .
.Bring It!
To apply, please send your cover letter and resume. You may apply directly at: https://wagnerlogistics.com/careers
To apply, please send your cover letter and resume. You may apply directly at: https://wagnerlogistics.com/careers
We are proud to be an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sexual orientation, gender identity, national origin, disability, veteran or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Equal Opportunity Employer/Disability/Protected Veterans
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