Application Support Specialist Job at University of North Texas
UNT System Overview
Welcome to the University of North Texas System. UNT System includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.
Posting Title
Application Support Specialist
Department
UNT-Registrar-165001
Job Location
Denton
Full Time/Part Time
Retirement Eligibility
TRS Eligible
Additional Retirement Information
For more information on retirement plan options, please visit
https://hr.untsystem.edu/benefits/retirement-plans/index.php.
Salary Information
Commensurate with experience
Department Summary
The Registrar’s Office provides support services to students, faculty, staff and other constituents in the areas of academic advising support programs, course scheduling, enrollment, degree verification, transfer articulation, test credit, athletic certification and maintenance of student academic records, as well as handles state and federal reporting. We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve.
The university has a generous
benefits, leave and perks package that includes flexible hours and remote work arrangements, tuition scholarships for employee and immediate family, and recreational resources and activities.
UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences. Check out
Discover Denton .
Position Overview
The Application Support Specialist is part of a team responsible for working with the academic units to ensure the proper coding and maintenance of all degree requirements in UNT’s degree audit application, uAchieve. The Application Support Specialist performs their daily tasks under the supervision of the Assistant Registrar for Academic Support.
This position requires knowledge and understanding of student records processing, academic policies and procedures, and the college curriculum process. It requires the ability to identify and address problems. This position requires superior analytical and problem-solving skills with demonstrated competence in use of logic. Must be detail oriented and able to work both independently and as part of a team.
NOTE
: This is a technical position and is NOT student facing.
Additional Posting Details
Minimum Qualifications
Associate’s Degree in related field and two years of work experience in computing,
information systems, or related field; or any equivalent combination of education,
training and experience
Knowledge, Skills and Abilities
- Proficient understanding of relational database, client-server concepts, and
development lifecycle.
- Strong MS Office skills (Word, Excel).
- Certifications in supported technologies.
- Excellent organization, teamwork, problem-solving, and communication (verbal
- Ability to work well with people in all levels of the organization
Preferred Qualifications
Required License / Registration / Certification
Work Schedule
Mon-Fri 8a-5p with some overtime
Driving University Vehicle
No
Security Sensitive
This is a security sensitive position.
EEO Statement
The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title
Application Support Specialist
Physical Requirements
Writing, Talk or Hear, Ability to communicate
Job Duties
o
Works with the academic advising offices and support areas to develop and maintain degree audit encoding. Encoding is the process of interpreting degree requirements, translating that information into the degree audit system terminology, and then entering that information into degree audit system tables. The entering of information into degree audit system tables requires an understanding of the degree audit system processes and could be likened to learning a programming language.
o
Maintain and expand the transfer guides maintained on the UNT website.
o
Work with academic advisors and support areas to address individual student issues within uAchieve and UNT’s student information system, EIS.
o
Provide technical assistance to Admissions, Records, and Transfer Processing staff to resolve issues with student records.
o
Support training opportunities for UNT faculty and staff on degree audit usage and functionality.
o
Follows the proceedings of meetings of key committees to ensure that all approved changes and modifications to UNT’s academic requirements are maintained in the degree audit system.
o
Works with the Assistant Registrar for Academic Support as directed on system upgrades and new projects associated with the degree audit system.
o
Completes all required training such as diversity and security training, and others as assigned.
Posting Detail Information
Posting Number
S5253P
Position End Date (if temporary)
Special Instructions to Applicants
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