The Area Manager is responsible for achieving revenue, order volume, controllable expenses and delivering the people and customer experience in their area. The position works closely with the Store Managers to analyze business trends, identify opportunities, and develop plans to maximize performance in all stores. Ensures store operations directives are being properly executed, that stores are adequately staffed, develops talent and builds a pipeline of future leaders The Area Manager works with the District Manager to build and execute area strategies that improve performance. The position effectively communicates strategic and tactical plans to store-level leadership and ensure execution of plans. Regularly visits stores providing feedback to the teams ensuring operational standards are met and the people and customer experience is being delivered. Provides validated feedback on chainwide opportunities and proactively problem solves.

Key Responsibilities:

• Accountable for all store activities and achievement within each discipline
• Develops Store Managers and team through consistent store visits, management meetings, and touch bases while providing continuous feedback.
• Effectively utilizes reports to analyze business trends, identify challenges, opportunities and recognize successes in the development of your Store Manager team
• Accountable for developing market-level strategies to achieve each store financial, operational and customer service goals, while addressing each store’s unique opportunities and supporting the district vision and strategy
• Leads their team utilizing the core practices within our Mission Statement: Stay Curious and Bold, Be Transparent and Collaborative, Embrace and Drive Change, Act with Empathy and Integrity and Champion Diversity and Community
• Creates and sustains a talent engine and culture that attracts, retains, and develops high performance teams who consistently serve and deliver operational excellence and business results
• Recruits and hires top talent at all levels. Develops strategy to retain high performing Store Managers
• Is an ambassador of the Bed Bath & Beyond & buybuy BABY culture
• Has accountability in investing and clarifying compelling value through pricing, communications and ability to drive promotional cadence
• Leads their market in the successful execution of our 5 Core Principles (Product, Promise, Price, Place & People) with a specialized focus on being performance driven and people powered

Key Dimensions of Role:

Leadership

• Remains curious and bold to identify opportunities and develop performance
• Demonstrates intellectual honesty in all situations in a prioritized manner with shifting complexity
• Demonstrates ownership of the business and ability to create shareholder return
• Is transparent and collaborative
• Embraces and drives change
• Acts with empathy and integrity
• Is a champion of diversity and community

Operations

• Utilization of their team to ensure the success of new store openings, remodels and renovations within their market
• Consistently monitors payroll and look for opportunities. Coaches Store Managers to ensure service and selling are not compromised and payroll is leveraged to maximize performance.
• Ensure consistent operational compliance/consistency and follow up through routine visits and touch bases.
• Utilizes appropriate reporting to drive sales
• Ensure merchandising/display/marketing standards are maintained, and stocking/replenishment standards are met.
• Ensure proper standards of cleanliness, maintenance, and organization in all stores.
• Review P&L and identify opportunities to reduce expenses and ensure goals are met.

Safety/Loss Prevention

• Manages accountability while impressing upon associates the importance of following all safety and security for self and others
• Takes immediate action to address unsafe conditions
• Protects Company Assets by following and ensuring stores follow loss prevention directives

Other Role Requirements:

Skills Required

• Business Acumen: Make sound business decisions based on a strong understanding of the company's business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area
• Team Building: Enable and encourage group members to work together to complete tasks and accomplish goals that individual members could not accomplish alone
• Leadership Maturity: Serve as a role model for performance and organizational behavior by demonstrating humility, confidence, and courage
• Leadership Communication: Generate a shared commitment to the organization, building morale, and encouraging ownership of mission, goals, and values
• Process Management: Take a systematic approach in contributing to making the company's workflow more effective, efficient, and capable of adapting to an ever-changing environment
• Deliberative Decision Making: Gather, consider, and evaluate all relevant information to make logical conclusions before being moved to action
• Leading Change: Effectively create a vision for change and engage others to implement the change process
• Decisiveness: take calculated risks by making decisions and taking action, even in the absence of all information

Education/Experience:

• High School diploma or equivalent
• Bachelors and/or Masters-Degree preferred
• Degree in business or closely related field, OR 4+ years of US military service may substitute for a portion of the required experience

Travel:

• Travel is required in this role

Qualifications:

• Effective communication skills
• Work independently and as part of a team
• 5+ years of retail experience managing 5 or more stores, departments or units, P & L, inventory, operations and customer service
• 5+ years of management experience leading a team of 8 or more, including training and coaching, with strong leadership and communication skills
• 5+ years of experience in a customer service-oriented environment or role
• Experience in a multi-unit environment, knowledge of retail operations and financial reporting

If you need reasonable accommodations to complete the on-line application, please contact the People & Culture Department.

Phone: 1-844-MYHRSC1

Email: myHRSC@bedbath.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

An Equal Opportunity Employer

It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.