Job Title: ART STUDIO RECEPTIONIST

Department: Art Studio

Reports To: Art Studio Supervisor and General Store Manager

Rate of Pay: $14.00/Hour + Commission

Shift: Full-Time & Part-Time, Year Round

Weekends, holidays and special events required.

Some evenings may be required

SUMMARY

Welcome guests and engagingly guide their Sundance Art Studio experience whether browsing, shopping or scheduled for a class.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Warmly greet each guest of the Art Studio.

Represent the Art Studio with an engaging presence.

Facilitate scheduling of classes and communicate with artists.

Possess a well-rounded view of how the Art Studio operates.

Answer telephone in a professional manner, following Sundance protocol.

Enter purchases in point of sale system, secure accurate payment with appropriate signatures and package guest purchases.

Run and close register.

Exhibit computer proficiency and accuracy by entering correct and appropriate information.

Wrap, package and ship various art work (glass and pottery) as needed.

Keep shipping records. Reduce packaging and use recycled packing materials when practical.

Tell Sundance's story of land preservation (Sundance Preserve) and environmental commitment to guests when the opportunity arises.

Maintain a neat and organized gallery and studio.

Assist in monthly inventory.

Exhibit knowledge of Art Studio services and products.

Communicate with clients and coworkers in a pleasant and professional manner.

ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:

Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately.

Work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement.

Support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be a positive ambassador of Sundance inside and outside of work

ENVIRONMENTAL COMMITMENT

Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats. All employees are invited to participate in environmental or Sundance Preserve sponsored events.

DRESS CODE

Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:

All aspects of the Personal Appearance policy (SPL#50) must be in compliance.

Operational managers are required to wear nametags at all times while on duty.

Clothing must be unwrinkled and clean, and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).

Blue jeans are permitted.

No loose ends that may be a hazard near equipment with moving parts.

Aprons required during class time.

Business casual attire for all Art Studio events and art openings.

Men's shirts must be tucked in.

Appropriate skirt length is from the knee to the ankle.

A tailored fit is required of all clothing.

Tank tops, halter tops tube tops, and spaghetti straps are prohibited.

Sleeveless shirts are permitted for females.

Bare midriffs are prohibited.

Proper footwear for your department is required.

Dress sandals are permitted for females.

Flip flops are prohibited in all areas.

Tennis shoes are prohibited unless there is a business need (i.e.: Mtn. Ops.)

If your department allows t-shirts, they must be in good condition and have appropriate Sundance logos.

If your department allows baseball caps, they must be in good condition and have appropriate Sundance logos.

DISCLAIMER

This is a general description of this job. All employees of Sundance PARTNERS LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

TECHNICAL/COMPUTER SKILLS

Must possess a working knowledge of timekeeping systems, word processing, spreadsheets, internet navigation, electronic mail and micros.

CERTIFICATIONS, LICENSES, REGISTRATIONS

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, reach with hands and arms, talk, hear, sit and use hands to finger, handle, or feel. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level in the work environment is usually moderate.

OTHER QUALIFICATIONS