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Assistant Box Office Coordinator Job at City of Lubbock, TX

City of Lubbock, TX Lubbock, TX 79401

$39,936 a year

City of Lubbock

Assistant Box Office Coordinator

SALARY

$19.20 Hourly
$1,536.00 Biweekly
$39,936.00 Annually

LOCATION

1501 Mac Davis Lane Lubbock, TX

JOB TYPE

Full-Time

JOB NUMBER

A308-4813

DEPARTMENT

Community Services

DIVISION

4813 - Civic Center

OPENING DATE

01/07/2023

CLOSING DATE

5/26/2023 5:00 PM Central

Summary

Assists in coordinating computerized ticketing operations.

Essential Functions

  • Assist in planning, organizing, and supervising the daily activities of the ticketing service;
  • Assist in selecting, training, and supervising ticket agents. Develop and conduct appropriate training. Recommend policies covering areas such as conduct and proper dress. Maintain payroll records;
  • Prepare ticketing and seating schemes for input into a computerized system;
  • Record and deposit cash receipts. Assist in maintaining appropriate records. Perform show settlement with lessees;
  • Respond to customer complaints and resolve problems in absence of the Box Office Manager;
  • Assist in the development and implementation of marketing strategies to promote use of ticketing service;
  • Function in the capacity of Management Coordinator during events;
  • Perform related duties as required.

Qualifications

Completion of a bachelor degree in business administration or a related field with an additional two to three years responsible experience in operation of ticketing service for entertainment, cultural, or sporting events; or any combination of relevant education and experience which provides the following:

Physical Exam Required

Knowledge and Abilities

Knowledge of:
  • Business computers.
Ability to:
  • Learn and use a computerized ticketing service;
  • Supervise the work of others;
  • Develop and maintain effective working relationships;
  • Respond to customer complaints in a courteous manner;
  • Maintain accurate records;
  • Communicate effectively orally and in writing.
Physical Requirements:
  • Frequently stand.
  • Occasionally climb stairs;
  • Frequently flex upper trunk forward;
  • Frequently kneel;
  • Occasionally lift up to 50 pounds;
  • Occasionally carry up to 10 pounds;
  • Frequently flex upper trunk forward; partial flexing of knees;
  • Frequently rotate upper trunk forward to right and left while sitting or standing;
  • Occasionally reach at, above, or below shoulder height.

Agency

City of Lubbock

Address

1314 Avenue K

Lubbock, Texas, 79401

Phone

806-775-2281
806-775-2303

Website

http://www.mylubbock.us




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