PRIMARY FUNCTION:

To assist with the facility management of a large portfolio of office and industrial properties in the Knoxville, TN area. The position oversees the day to day operations including special concentration on property inspections, customer service, staff/maintenance support, quality control, and maintenance programs & processes.

JOB DUTIES AND RESPONSIBILITIES:

• Assist the Director of Facility Management in the daily facility management operations at all portfolio facilities.
• Assist in providing guidance and oversight to the Facility Management staff.

• Maintain and enforce the facility management operating policies and procedures with attention to customer service.

• Maintain and monitor adherence to the facility management record keeping systems.
• Assist the department with any tasks as needed to ensure proper staff coverage.
• Conduct comprehensive property inspections to identify any vendor service issues and/or maintenance needs ensuring compliance with quality standards and contractual requirements.

• Prepare specifications, solicit and evaluate bids for contracted services.
• Routinely communicate with occupants of the properties concerning the level of service and other management matters and/or investigate and resolve tenant complaints.
• Assist Director in providing training and safety awareness to department staff as needed.

• Promptly address all work requests and repair/maintenance needs with thorough follow-up and communication to project completion.
• Participate in all department meetings as required.
• Supervise any after hours/emergency repairs or maintenance as needed.
• Utilize the work order software to input, dispatch, and record repair items and/or preventive maintenance tasks.
• All other duties as assigned.

JOB QUALIFICATIONS:

• Five (5) years of facility management/property management experience.

• Strong communication and negotiation skills.
• Energetic, customer service driven individual.

• Experience in project management or facility management.
• Microsoft Office - Word, Excel, Outlook
• Knowledge of Corrigo Enterprise Work Order software is a "plus".
• Knowledge of facility equipment and building systems.

Job Types: Full-time, Contract

Pay: $62,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Knoxville, TN 37919: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Property Maintenance or Project Management: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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