$500 Sign on bonus $250 after 45 days and $250 after 90 days

The Assistant General Manager provides customers with outstanding, friendly service in a timely manner, and is primarily responsible for running the shift. Is responsible for handling all issues related to the shift being covered. Should be able to cover all work positions, filling in wherever needed. Performs duties of the General or Store Manager in his/her absence.

WORK SCHEDULE: 5-6 days per week and at least 9 hours per day, depending on the needs of the business

WORK ENVIRONMENT:  Hands-on store setting  Non-smoking  Work area include food, knives, slippery floors, and extreme cold

EXPERIENCE: Minimum 1-year retail or food service supervision experience and/or high performance as an Associate or Assistant Manager in a single branded TOGI Brands, LLC location.

RESPONSIBILITIES: General Operations  Adhere to company policies and specifications  Maintain inventory sheets, vendor and staff phone numbers, order forms, and manuals  Locally market the store to potential customers  Know all functions of the store and be able to step in and perform any of the job duties  Keep the store's cleanliness and sanitation at or above standards set by the company and the local health department  Ensure compliance with all state and federal health regulations  Maintain safety and security of employees, customers, and store

Staff Management  Assist Manager in supervision of employees in every phase of product preparation and customer service, including portioning, wrapping, and cleaning  Direct employees and delegate priorities among staff  Verify that employees are following TOGI Brands, LLC standards for appearance  Manage staff to cover absences  Provide employee training according to company guidelines and cross-train employees so they are able to perform multiple functions  Motivate employees to achieve maximum effectiveness  Assist employees by getting involved in daily operations, making product, cleaning, and taking orders  Create and maintain a positive work environment  Increase employee retention

Finances  Increase sales over previous year  Keep labor costs and food costs in line with budget  Assist Manager in handling of all monies and bank deposits in a safe and responsible manner  Resolve credit card chargebacks  Assume responsibility for all cash, coupons, and promotions

Customer Satisfaction  Maintain superior food quality  Exceed customer expectations  Ensure customers minimum transaction times  Maintain efficient service times  Maintain cleanliness and sanitation of store (specifically assigned work area)  Maintain product knowledge  Communicate with other team members about product quality, product shortages, and customer comments  E-mail menus, receipts, and order forms to customers  Properly portion products, beverages, and paper supplies  Restock front line  Stock self-service area and take-out menus  Restock items as needed  Accurately assemble orders  Package orders for dine-in or take-out  Accurately ring up orders and make change  Sell desserts and beverages for eat-in and outgoing service  Make sure all drive-thru orders are expedited properly, from the moment an order is received to delivery status  Perform opening and closing duties based on schedule  Perform other duties as assigned by manager

REQUIRED TECHNICAL SKILLS/TRAINING/CERTIFICATION:  Basic personal computer (PC) and on-line Internet usage knowledge  Experience in handling applicable government agencies  Certified by National Restaurant Association (NRA) or local health department in food handling  Ability to read company materials  Ability to write

PHYSICAL REQUIREMENTS  Bend, stoop, and reach to receive inventory, stock, serve customers, and clean store  Carry up to 50 lbs.  Stand and walk on a hard surface for 10 to 12 hours per day  Quickly identify safety placards and hazardous situations to avoid or minimize injuries  Identify food quality through taste, texture, color, and odor  Use small tools that require good manual dexterity  Tolerate up to 45 minutes in walk-in cooler at temperatures as low as 32 degrees F during inventory  Tolerate up to 35 minutes in walk-in freezer at -10 degrees F for inventory and stocking

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Geneva, IL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food service management: 2 years (Preferred)

Work Location: One location

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