Assistant Maintenance Manager

Job Posting

Mack Property Management

Summary
The Assistant Maintenance Manager assists with ensuring the physical aspects of the
Community meet established standards for safety, appearance, and operation. They assist with managing the inventory of “ready” apartments to support the Community’s marketing and leasing efforts, completing the turn process, completing work orders, and inspecting ready apartments for move-in quality. The Assistant Maintenance Manager will assist the rest of the staff, as directed, in their efforts to manage the property in an efficient manner. Responsible for complying with the Company’s and the Community’s operating and safety policies and procedures and adhering to Federal, State and Local laws pertaining to the operation of the
Community. This position is also responsible for complying with all State, Federal and/or Local
Fair Housing laws.

Essential Functions/Duties/Responsibilities

• Assists with diagnosing and performing minor or routine maintenance or repair involving the following daily: o Electrical and plumbing o A/C and heating systems o Appliances o Water irrigation systems o Stairs, gates, fences, patios, railings o Tile, carpet, flooring o Roofing, gutters, fasteners o Interior/exterior lighting o Fireplaces, ceiling fans o Gas fixtures and appliances o Shutters, doors, cabinets, windows o Door and P.O. box locks, security systems, water intrusion, walls, amenity areas
• Anticipates, identifies, and assists with correcting all maintenance problems involving the property.
• Performs effective emergency maintenance (after hours) as required.
• Performs building and common area upkeep daily in accordance with Company’s standards. Assists in keeping grounds neat and free of litter.
• Assists with HVAC trouble calls and completes HVAC repairs and replacements, as necessary, according to Maintenance Manager’s instructions.
• Assists with removal and transfer of appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., when necessary.
• Assures all service requests are completed daily (within 24 hours).
• Accurately documents work performed on service request; follows-up on completed service requests to ensure satisfaction.
• Promotes good public relations with residents, co-workers and team members through great “people” attitude and resident trust.
• Maintains a clean and well-organized maintenance shop/office.
• Completes weekly/monthly preventive maintenance checklist in Leo 24/7
• Complete daily property walks to anticipate, identify, and assist with correcting all maintenance problems identified.
• Maintain waste facilities – clean, transfer out/in trash bins and clean trash chutes/rooms.
• Performs painting of vacant apartments, common areas and exterior areas of the community.
• Janitorial duties – empty trash, wiping down surfaces, dusting and restocking restrooms.
• Performing light checks weekly and replacing light bulbs throughout the community and exterior amenities of the community.
• Scheduling and maintaining vendor for the turn process and service requests.
• Uses company timekeeping software to document time and attendance, approving timecard for each pay cycle.
• Completes annual/monthly training in the company LMS software.
• Performs other duties as assigned.
• Consistently demonstrates commitment to our mission and core values (Integrity,

Excellence, Care & Respect and Vitality).

• Adherence to all Mack Property Management employee policies, Code of Conduct and applicable rules, laws, regulations or bargaining agreements.

Competencies/Required Skills/Abilities

• Ability to handle and prioritize multiple tasks and meet all deadlines.
• Excellent verbal and written communication skills.
• Ability to use hand tools and power tools.
• Excellent organizational and attention to detail.
• Strong problem-solving skills.
• Excellent customer service skills.
• Strong technology skills/abilities
• Ability to analyze risk and escalate

Supervisory Responsibilities

• None

Required/Preferred Education and Experience

• High school diploma preferred, technical school preferred. Equivalent combination of education and experience will be considered.
• A minimum of 3 years of property maintenance or related experience required.
• Experience and knowledge of all aspects of maintenance repair and service of HVAC equipment, stoves, refrigerators, dishwashers, washers, and dryers, etc. required.
• Experience and knowledge of painting and sheetrock repairs required.
• Experience and knowledge of electrical repairs such as breaker replacement, ceiling fan installation, building light installation, etc. required.
• Experience and knowledge in plumbing repairs to include use of snake or jet vac to handle building backups, etc. required.
• Knowledge of proper safety precautions required.
• Pool maintenance certificate preferred (if applicable)
• HVAC certification I and II or Universal preferred.
• EPO certification preferred.
• Experience with RealPage Software/Products, OneSite Mobile Maintenance and

Leonardo 24/7 preferred.

Work Environment/Physical Demands

• Occasionally exposed to work in high, precarious places.
• Occasionally exposed to outdoor weather conditions.
• Risk of electrical shock.
• Noise level is usually moderate.
• Noise level is high when using power tools, ear protection provided.
• Prolonged periods of standing and walking throughout the shift.
• Use hands to finger, handle, or feel and reach with hands and arms.
• Frequently required to talk and hear
• Must be physically able to sit, climb, balance, bend, stoop, kneel, crouch or crawl throughout the shift
• Must be able to lift/carry up to 50 pounds occasionally
• Must be able to push/pull up 100 pounds occasionally
• Vision abilities required include depth perception and ability to adjust focus throughout the shift

Compensation, Benefits and Requirements

Salary for this position is highly competitive and commensurate with experience. The compensation structure includes an hourly base, overtime available, paid bi-weekly and qualifies to also earn a performance bonus. This is a full-time, HOURLY position located in Roswell, GA requiring 40 hours per work week. Additional or non-business hours and varying amounts of travel may be warranted based on the needs of the business. MPM offers a well-rounded benefits package, including health, disability, life, and 401k retirement. A generous time off program aligns with our core value of Vitality where we believe in fostering a culture of well-being.

About MACK Property Management

MACK is more than a property management company. We strive to do things differently by delivering a personal and distinctive experience to our customers. We believe in bringing the quality of life and living to our residents, employees, and partners. We believe in doing the right thing, making a difference and leaving a legacy we are proud of. We hold a high standard of excellence for ourselves, colleagues, and partners. We genuinely care for and respect ourselves and others. We support thoughts, actions and behaviors that add to our personal and professional vitality and well-being. Mack Property Management is an equal opportunity employer and commits to employing applicants from diverse backgrounds of all kinds.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Roswell, GA 30076: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Supervising experience: 1 year (Preferred)
• Maintenance: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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