AUDIO VISUAL SALES MANAGER

Company: Safety NetAccess, Inc. (SNA) | https://www.safetynetaccess.com/

Many companies do what we do. But no one else does it like we do. Because for us, it’s personal. Since 2001, Safety NetAccess, Inc. has been designing, building, and supporting networks for hotels, resorts, and other public properties. We’ve grown from a two-man start-up to one of the country’s most trusted providers, yet we still feel like we’re just getting started. Safety NetAccess is an outstanding, privately owned company that holds a great deal of opportunity for professionals interested in joining a smart, ambitious, hard-working, expanding team and pursue an exciting career.

Safety NetAccess, Inc. (SNA) is now hiring an experienced Audio Visual Sales Manager to oversee the operations of events while delivering exceptional customer service to our hotel partners!

Job Type: On-site / Full Time

Work Location: Bloomington, Minneapolis, MN and San Francisco, CA (Urgent)

Job Overview:

The Audio Visual Sales Manager is responsible for the internal and external event production, utilizing audiovisual technology for various events serviced by SNA Event Productions. This includes participating in onsite visits by prospective clients, solicitation of new business, administrative duties, and supervising execution to ensure that our customers receive the proper equipment needed to accomplish their objectives and realize their vision.

Responsibilities and Duties:

• Maximize revenues by utilizing a consultation process with clients and guests.
• Communicate by telephone and written correspondence to determine the client’s needs.
• Works closely with hotel sales staff and others to develop relationships for upcoming conventions and meetings.
• Uses customized meeting diagrams, SNA Event Productions computerized billing system and marketing materials that create and deliver sales presentations.
• Develops and enhances relationship with hotel sales and convention services personnel. Often serves as the main SNA Event Productions representative at the groups arrival
• Negotiate directly with clients when necessary on costs to endure that no audiovisual business is lost due to pricing
• Minimizes service challenges through advance client contract consulting, anticipating needs, and consulting with operation team
• Produce and consult clients on event materials in accordance with guest needs and goals including, marketing, directional signage, presentation materials, selection of environment enhancements to improve ROI.
• Supervise execution to ensure final product meets the expectations of SNA Event Productions and the client.
• Establish and maintain CRM and sales files to track all future bookings
• Develop and maintain long-term relationships with VIP/repeat hotel clients.
• Attend all site inspections and pre- and post-event meetings.
• Create and review final billing directly with client and obtain approval of all audiovisual charges
• Follow up with all clients through thank you letters and post event service evaluations.
• Follow and act in accordance with all company rules and policies in regard to general operations of the company, including but not limited to sales and promotional policies, procedures and specific company rules.
• Maintaining a high level of professional appearance, demeanor, ethics and image of self and company.

Education and Competencies:

• A High School diploma is required. Bachelor’s degree is preferred.
• 3+ years of audiovisual and sales experience
• 1+ years of supervisory experience
• 2+ years of customer service or hospitality experience is preferred.
• Working knowledge of audiovisual equipment in a live show environment
• Proficiency in the use of computer hardware
• Proficiency with computer software and programs, including the Internet and Microsoft Office
• Effective leadership abilities and customer satisfaction focus.

Perks and Benefits:

• Exciting work with a collaborative and dynamic team
• Health, Dental, Life, Short Term, and Long Term Disability insurance
• Generous paid time off
• Company Holidays
• 401K with company matching

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• San Francisco, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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