Under the direction of the Restaurant Manager to provide quality food and beverage service to guests in Snowbird restaurants and/or private clubs. Responsible for coordinating individual station and communicating with front and back of house personnel to provide a dining experience that exceeds guest expectations.

Position Functions / Areas of Responsibility

• Reports to work on time in the proper uniform. Obeys all company rules and regulations.
• Obtains assigned service station from manager at the beginning of the shift. Completes daily duties before and after the shift.
• Greets and informs guests of specials and menu changes. Meets all guest needs during the course of the meal in order to achieve a positive dining experience for the guest. Takes fast and appropriate action to solve problems. Handles guest concerns in a professional manner. Maintains line of communication between Restaurant Manager, Host/Hostess, Kitchen and Bar.
• Ensures standards of appearance and sanitation are maintained on a daily basis. Maintains good safety practices of employees and guests throughout the property. Follows state policies and regulations for serving alcoholic beverages in a responsible manner.
• Participates in on-going employee training. Takes part in all sales goals and incentive programs.

Interactions

• Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.

Education & Experience Requirements

• High School Diploma or equivalent preferred.
• 1-2 years of job-specific work experience with demonstrated competence.

Specific Requirements:

• Must be at least 21 years of age.
• Food Handler Permit, Tips Cert, Sheriff Work Card.

Skills & Knowledge

• Must demonstrate competency in reading, writing and arithmetic.
• Must demonstrate ability to learn menus, recipes and wine lists.
• Must demonstrate proficiency in handling large sums of money in a self-banking environment.
• Must demonstrate ability to multi-task, i.e., handle several tables at once while maintaining interactions between the restaurant, kitchen and bar.
• Requires some exercise of judgment within policy guidelines and without supervisory approval.
• Requires some problem solving and initiation of activities within job description and responsibility limitations.
• Requires strong understanding of other Snowbird operations.

Work Schedule

• Specific Shift: 3:00pm - close, must be able to work any day of the week including weekends and holidays. Schedules vary based on business levels.

Working Conditions

• Must be prepared to stay overnight if necessary on occasional times of road closures.
• May experience unusual stress from high business volumes, deadlines, continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.
• Must be able to lift 25+ lbs.
• Must be able to carry trays and other items needed for service.
• Must be able to stand for long periods of time.
• Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.
• Work is subject to frequent interruptions making continuity and accuracy difficult, frequent exposure to noise.

All job opportunities at Snowbird Ski & Summer Resort require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.