Bank Operations Paralegal Job at First Citizens Bank
Overview:
Additional Requirements:
As a Paralegal you will play a critical role within the Bank Operations team of the bank's Legal Department. This position supports the company’s consumer and commercial deposits and lending, private banking and wealth management, and the Branch Solutions team. You will also provide administrative and operational support for the bank's in-house legal counsel on the Bank Operations team as well as support to other teams within the Legal Department. This role creates and maintains legal documentation, procedures, and processes, performs legal research, provides daily legal advice, works closely with in-house counsel and internal client contacts, and supports the continuous improvement of legal processes and capabilities to meet evolving business needs.
Responsibilities:
- Deposit and Lending Support – Provides advice and daily support as needed for questions that are received in the DepositLegalHelp and LendingLegalHelp mailboxes. Solves problems and addresses questions arising from branch operations managers, branch-based consumer and commercial bankers, the Branch Solutions team, the Loan Operations team, and the Compliance group. Monitor and forward complex legal matters received in the legal help mailboxes and other areas to the appropriate attorney on the Bank Operations team for final legal analysis.
- Documentation – Works with Bank Operations attorneys to draft and review standard Bank forms, disclosures, deposit and credit shelf documents, and policies and procedures for all Bank products and services offered through branch network. Reviews Power of Attorney, Guardianship, Trust Documents, and Court Orders as they pertain to deposit and lending questions.
- Legal Research – Performs legal research on state specific documents and questions and forwards the information and documents to the appropriate Bank Operations attorney for final legal analysis.
- Communication – Interacts with the Branch Solutions team, Loan Operations team, and branch personnel regarding a variety of questions that pertain to deposit products and consumer/commercial lending. Must communicate clearly, effectively, and politely.
- Administrative Support - Provides research and assistance to the attorneys on the Bank Operations team regarding bank policies, forms, disclosures, and operations matters related to consumer and commercial deposits and lending.
- Other duties may include research for attorneys on other teams, project management support, assistance with department reporting obligations, and administrative support to all Legal Department staff as needed. Maintains flexibility in responding to evolving needs and business demands.
Bachelor's Degree and 4 years of experience in Paralegal, Legal Assistant, or Banking with specific emphasis on Bank Operations.
OR
Associate Degree with 6 years of experience in Paralegal, Legal Assistant, or Banking with specific emphasis on Bank Operations.
OR
High School Diploma or GED and 8 years of experience in Paralegal, Legal Assistant, or Banking with specific emphasis on Bank Operations.
Additional Requirements:
High degree of skill with applications in Microsoft Office Suite.- Experience with document management and matter management systems.
- Strong communication skills – interpersonal (oral and written).
- Advanced organizational and multitasking skills.
- Detail oriented.
- Customer service skills.
- Ability to work independently but take direction as required.
- Ability to collaborate with others.
- Ability to use problem-solving skills.
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