FIRST BANK

JOB DESCRIPTION

Title: Personal/Teller

Dept.: Madison MS

Name:

Date:

I. Here are several job duties that all employees are expected to do:

A) Maintain a high level of confidentiality concerning all customer information - outside the bank as well as internally.

B) Abide by the bank's Code of Ethics and all regulatory policies and procedures.

C) Attend all required annual training.

D) Deliver superior customer service at all times.

E) Become familiar with all of the bank's products consistent with your level of customer contact.

II. Primary Job Objective:

To be the primary contact for new customers; to open new accounts of

types, promote and cross sell bank services, and inform the customers of our services; assists

customers with safe deposit box entry, and handles customer problems and inquiries.

As needed, will provide paying and receiving services in a teller window.

III. Major Job Duties (list in order of importance)

Opening new accounts for consumer and business customers
Cross selling bank products and services
Back-up Teller Services
Provides Customer Service

IV. Secondary Job Duties (that are not part of the regular routine):

To attend staff meetings as required.

Become familiar with company policies and procedures and applicable banking regulations.

V. General Information

Preferred Education Minimum: High School Diploma, equivalent GED or work experience Specific

Skills: Business/Computer Equipment, 10-key calculator,

Exempt/Non-Exempt: Non-Exempt Supervisor you report to:

Branch Manager Employees you supervise: None

Normal work schedule: Monday-Thursday 8:00 to 5:00; Fridays 8:00-5:45

VI. Comments:

We work as a team to satisfy the needs of our customers. You normally will be th

first contact a new customer has with our bank. That first impression is vital to developing a

long-term relationship.

VII. Americans with Disabilities Act

Physical/Stress Requirement Estimates for this position

Frequency lbs.

Lifting Frequent 40 lbs

Carrying Frequent 40 lbs

Pushing/Pulling Frequent 75 lbs

Bending/Squatting Frequent

Reaching Overhead Frequent

Stress Level Normal

VII. I understand that the above duties and how I perform them are the requirements on which my

performance will be judged. It is understood that these duties may be revised from time to time at

the discretion of the Bank's management.

Employee's Signature

Supervisor's Signature