Company Background:

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary:

The Banquet Server oversees the service of each banquet to ensure a successful and well-coordinated event. Eligible for Union benefits.

Essential Duties & Responsibilities:

• Complete all tasks as assigned by the banquet manager or supervisor on duty. Check-in for assignments upon arrival.
• Check banquet event orders daily for name of group, time of event and number of guests attending.
• Be familiar with the responsibilities, operations and policies of the Banquet department.
• Ensure that side stations are well stocked.
• Ensure that tablecloths are clean, free from stains and holes, flatware polished and evenly spaced, chairs are clean, and that china and napkins are properly set.
• Serve food and beverages using established, formal serving techniques, as detailed in the training manual.
• Attend roll call or pre-shift for any detailed instructions.
• Remove dishes from table and clean-up after meals.
• Clean and organize cabinets, carts and any refrigerators used in department.
• Answer questions regarding style, presentation, and quality of all food and beverages.
• Take the guests' food and drink orders.
• Open wine bottle and pour wine, refilling glasses as needed.
• Observe guests' progress and respond in a timely way to their needs.
• Carry orders on a tray to the table and serve to the correct person.
• Maintain assigned table and station cleanliness, tidiness and order.
• Close side work, cleaning areas used and re-stocking supplies, in preparation for following day’s business.
• Assist in setting tables, set-up and break down special events and evening banquets, to include moving tables, chairs and other furniture as necessary.
• Any other tasks as directed by supervisor.
• Knows, models and integrates PBC culture (mission, values, and standards).
• Comply with the Pebble Beach safety and health policies and procedures.

Absolutely Required Skills:

• Excellent customer service skills.
• Ability to carry full trays of entrees above shoulder up to 30 lbs.
• Ability to communicate effectively with guests and co-workers.
• Willingness to be productive, efficient and to take initiative in the execution of all duties during the entire shift.
• Must be 21 years old or older.
• High school diploma or equivalent required.

Physical Requirements:

Ability to stand for long periods of time and move frequently from area to area. Ability to bend, stoop, crouch, and reach with hands and arms. Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Repetitive hand use and firm grasping is required.

Why work for us:

• We encourage YOU to be our guest. When you work for Pebble Beach Company, we encourage you to experience what our guests experience at a 30% discount in all our amazing restaurants, retail and spa.
• Golf on the greatest courses. Even if you don’t golf, you’ll quickly become the most popular member of the family and your circle of friends with our amazing employee golf benefits.
• Grow your career with Pebble Beach University. We understand the need and desire to continually grow and develop, and we provide opportunities for ongoing learning through our Pebble Beach University training programs.
• Lunch is on us. Enjoy a meal in our Employee Dining Room for every shift you work.

COVID UPDATE: All employees agree the health and safety of our team and guests is our number one priority. All employees may be required to submit to a temperature test and health survey process daily, prior to the beginning of their shifts. Employees agree to complete a comprehensive training program that outlines new standards on COVID-19 safety and sanitization protocols before the beginning of the employee’s first scheduled shift. Employees must commit to wearing their required departmental Personal Protective Equipment (PPE) during their shifts and to adhere to social distancing protocols, as well as all PBC health and sanitation guidelines.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.