DEPARTMENT: Food and Beverage

REPORTS TO: Harvest Hall Operations Manager

STATUS: Non-Exempt

PAY RATE: On average, people in this position make $18+ per hour, including tips and hourly rate.

Are you looking for something more than just a job? Do you want work to be something that inspires you to be the best version of yourself? Now is your time to advance your career and craft your future with passion at Harvest Hall! The food. The mood. The community spirit. It's all here at Harvest Hall in historic Grapevine, Texas. Hop on the train or stay local and experience a spacious food, drink and entertainment destination with architecture reminiscent of America's grand 19th century rail stations. The innovative food hall concept features local chef-driven restaurant partners serving global scratch-made cuisines, private meeting venues, and indoor and outdoor community event spaces. As part of a mixed-use complex, Harvest Hall is connected to Hotel Vin, Autograph Collection, a 120-room boutique hotel that boast more than 20,000 square feet of meeting and event space as well as a unique restaurant concept, Bacchus Kitchen + Bar. Located in downtown Grapevine on Main Street and adjacent to TEXRail, the commuter rail connecting DFW airport and Fort Worth, Harvest Hall is bustling with locals, tourists and foodies. If you are passionate, dedicated, a team player, and want to explore your potential, then Harvest Hall is waiting for you. Apply today and join our team of all-stars!

RESPONSIBILITIES:

Greets all guests in a welcoming manner· Prepares beverages according to recipes to maintain consistency · Serves coffee, other beverages, ice cream, pastries · Sells marketplace merchandise · Operate a POS (TOAST) system · Responsible cash handling · Memorizes menu and can recommend items to guests · Takes customer orders and pays close attention to details and customizations · Maintain high energy and positive attitude · Handles all guest service issues in an immediate and gracious manner. Responds promptly and appropriately to guest service issues and reports the situation to the Restaurant Manager on Duty.· Maintains cleanliness of workstation and surrounding areas· Maintains stock of cups, utensils and ingredients· Wears required uniform and meets Company grooming/dress policies.· Conducts oneself in a professional manner with the awareness that all actions and communications are within guest view.· Maintains communication and teamwork with all co-workers and supervisors. · Adheres to all Company/department procedures, policies, expectations and quality standards.· Other duties as assigned by management

QUALILFICATIONS:

• Kind, hardworking, and team-oriented personality
• Must have ability to obtain Food Handlers and TABC license
• Excellent interpersonal skills
• Ability to memorize recipes
• Ability to multitask and work in a fast pace environment
• Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.
• Knowledgeable of basic sanitation.

EXPERIENCE:

Customer service experience preferred

PHYSICAL DEMANDS:

• Ability to stand and exert fact paced mobility for periods of 5 hours or more with a high energy level.
• Ability to lift, push, pull and move 30 pounds

REQUIRED PERSONAL PROTECTIVE EQUIPMENT:

• Closed toe, non-canvas and non-skid soled shoes