Position Purpose:

This position will be responsible for directing and planning the day-to-day operations of group benefit programs. This position provides excellent customer service to internal and external stakeholders and implements benefit plans for the organization. The Sr. Benefits Administrator continually investigates new benefit programs, improves existing programs and supervises and monitors benefits administration.

Primary Duties:

• Serve as primary contact for plan vendors and third-party administrators
• Coordinate transfer of data to external contacts for services, premiums and plan administration
• Evaluate and revise internal processes to reduce costs and increase efficiency
• Document and maintain administrative procedures for assigned benefits processes
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees
• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, distributions, loans, hardships and compliance testing
• Oversee maintenance of employee benefit files, maintain group benefits database and update employee payroll records
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans
• Audit the accuracy and performance of functions performed by benefits staff
• Provide daily oversight and management for benefits staff to include performance and time management
• Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company’s benefits package.
• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to VersAbility employees regarding benefit plans.
• Performs benefits administration
• Responsible for integrity of data in HRIS system
• Performs other related duties as required and assigned

Knowledge, Skills and Abilities:

• Knowledge of industry best practices/standards
• Knowledge of computer processes
• Knowledge of Department of Labor standards
• Skill in use of MS Office Suite
• Skill with written communication
• Skill with oral communication
• Skill with interpersonal relationships
• Ability to multitask
• Ability to analyze data

Required Education and Experience

• A bachelor's degree and three to five years of HR experience, or a master's degree in HR management and two years of experience in the HR field, or seven years of experience in the HR field, or any similar combination of education and experience

Preferred Education and Experience

• Masters' degree in human resources or related field
• SHRM Certified Professional (SHRM-SCP) or SHRM Senior Certified Professional (SHRM-CP) credential or HRCI equivalent
• Ten to fifteen years of human resource experience
• 5+ years of benefit administration experience strongly preferred

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization
• Adaptability: Ability to change (or willingness to be changed) to fit changing circumstances
• Building Alliances: Building a culture of helping others, offering your help, expressing appreciation when you see others doing a great job and praise people publicly- even when others may not work directly with you or report to you
• Change Management: Willing and cooperative team member when change is called for. A proponent of change management promoting it to your team. You prepare, equip and support your team to make change successful
• Collaboration: Work with others to produce mutually beneficial outcomes. Promote collaborative work situations
• Conceptual Thinking and Processing: Seek to understand to a problem or situation by identifying patterns or connections and address the key underlying issues
• Conflict Management: Fosters atmosphere where substantial conflicts and disagreements are brought into the open and promotes consensus-building while keeping the best interests of the organization in mind
• Communication: Communicates effectively in all forms
• Effective Communication: Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions
• Ethics and Integrity: Exhibits uncompromising integrity and commitment to the organizations values, human resource principals and business conduct policies; builds trust and instills self-confidence through mutually respectful, ongoing communication
• Influence: Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet organizational goals
• Organizational Agility: Knows, respects and leverages the organizations culture and assets; leads integrated change within the organization to achieve sustainable competitive advantage as an employer of choice locally, regionally, and nationally. Utilizes teams intentionally and appropriately
• System Thinking: Setting priorities and defining actions, time, and resources needed to achieve predefined goals
• Strategic Thinking: Understands and processes complex information and exercises sound judgement, considering the situation, the issues, the key players and the levels of authority involved. Proposes courses of action that further the objectives, priorities and vision of the organization
• Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics

Environmental:

• Typically this job requires extended periods of sitting. However, there may be some walking, standing, bending, carrying of light items such as papers, books, etc. These tasks are required less than 20% of the time. No special physical demands are required to perform the work.