$2,500 sign on bonus (if Bi-lingual)

POSITION: Bilingual Behavioral Health Teletherapy Specialist, LCSW (REMOTE)

SCHEDULE: Full and Part Time remote positions available, Monday-Friday, evening hours available

We love to come to work, want to join us?

CommuniCare Health Centers (CCHC) is part of a network of Federally Qualified Health Centers that is raising the bar for comprehensive and quality healthcare. The Bilingual Behavioral Health Teletherapy Specialist works remotely from locations in Northern California and is able to provide brief interventions and therapy in an integrated healthcare model including Primary Care, Perinatal, Dental, Psychiatry and other behavioral health and substance use services. Our company culture is anchored in our belief that everyone has right to compassionate, respectful, and responsive services, regardless of ability to pay. CCHCs mission is to offer access to patient-centered healthcare we believe it is everyones right; we offer a healthcare home where social justice, resilience, and compassion guide our efforts.

CommuniCare Health Centers provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare encourages people of all backgrounds to apply including, but not limited to those who identify as: Black, indigenous, people of color, LGBTQIA+ persons, immigrants, refugees, women, people with disabilities, veterans, individuals of all ages and religions, as well as those who have experienced the criminal justice system.

About us

CommuniCare Health Centers is a Federally Qualified Health Center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, behavioral health and outreach services to a diversity of community members, including those who are uninsured and underinsured.

Our Benefits

• Medical Insurance options: Kaiser Permanente, Sutter Health Plus or Western Health Advantage
• Dental (Cypress) and Vision (VSP)
• Flexible Spending Plan (FSA) - pre-tax savings plan
• Employee Assistance Program (EAP)
• 403B including match
• Robust Vacation, Sick, Floating Holiday, 10 Paid Holidays

Salary:

• Exempt position
• The pay range for this position is $72,800- $93,000 annually. Starting pay within this range will vary depending on the job-related knowledge, skills, and experience.
• May be eligible for annual 2% + 0-2% merit-based pay adjustment (0-4%).
• Internet stipend

Additional Benefits

• We are an eligible National Health Service Core (NHSC) approved loan repayment site and are proud to have a HPSA score of 20.
• Yearly $500 CEU credit and licensure fees paid by organization - as related to job
• Professional training and/or conference/travel fees paid by organization
• Resilience/ professional development support opportunities, including but not limited to: Licensed clinical consultation group, group team meetings, Persons of Color Coalition and specialized clinical consultation group for those providing services in Spanish.

About the role of the Bilingual Behavioral Health Teletherapy Specialist, LCSW (REMOTE)

Responsible for providing brief teletherapy services with fluency in Russian or Dari and English or Spanish and English to Primary Care patients for a variety of patient concerns including depression, anxiety, pain management and chronic medical conditions for which the patient would benefit from therapy, behavior changes, coaching, or additional support. Consults regularly with primary care providers, accepts video and phone based warm hand offs and crisis consultation, and supports the patient to link with vital services. Applicants must demonstrate proficiency providing therapy by way of video/phone platforms approved by agency (DOXY, GoToMeeting, GoToConnect). Contributes proactively to the patient care teams through case consultation, advocacy, mental health education, and collaborative team meetings with medical staff.

Essential Functions

The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

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  Provide teletherapy services including assessment, triage, crisis support, and individual and/or group therapy for patients experiencing a range of mental health symptoms in a collaborative, trauma-informed and culturally responsive manner.
• Ensure that teletherapy is provided in a manner equivalent to in-person care and in accordance with telework and telehealth best practices in ways that uphold patient privacy, confidentiality, and safety as established by the California Board of Behavioral Sciences and CommuniCare Health Centers.
• Collaborate with primary care, dental, clinic staff, and Yolo County Health and Human Services Mental Health to provide and coordinate care, including referrals for substance use disorders treatment and level of care changes.
• Ability to accurately and quickly attune with patients, listen to their goals, and establish a plan of treatment to improve functioning, instill hope, and reduce symptoms. Clinician understands and accounts for differences between teletherapy and in-person services (verbal and nonverbal cues) and how these may affect counseling process and discuss with patient a plan to address and mitigate potential misunderstandings.
• As clinically appropriate, competently deliver teletherapy services to children and adolescent patients and collaborate with teachers, caregivers and other supports with permission and as necessary.
• Independently manage complex caseload in back-to-back 30-minute windows and complete administrative duties during a fast-paced work day.
• Proficiently utilize measurement-based care practices to determine client progress, wellness, and risk factors; collect required pre/mid/post health screenings (e.g., PHQ9).
• Provide psychoeducation to patients regarding mental health conditions, substance use disorders, and service options.
• Demonstrate competence with the technology required to perform job duties including Language Line, Microsoft Office, eClinicalWorks and video-based telehealth and meeting platforms utilized by the agency.
• Complete clinical documentation within 48 hours of service in accordance with working hours, all documentation must comply with Medi-Cal, Partnership, Beacon Health, and/or other contractual guidelines. Participate in peer chart reviews and other quality improvement efforts.
• Offer regular updates to behavioral health clinicians and primary care providers as to the status of referrals, scheduling requests, client prognosis, and attendance as clinically indicated.
• Learn and understand billing structure; correctly utilize and interpret ICD10 and DSM5 codes and criteria.
• Respond to calls, emails, and other correspondence from internal and external partners in a timely and professional manner.
• Monitor patient charts to ensure the timely placement of all correspondence, completes all screening and data collection tools according to protocol and best practices.
• Assist with other projects as assigned.
• Maintains current license / registration in good standing, submits all CE and training certifications to HR.
• Comply with all legal, ethical, and agency expectations that govern the delivery of mental health services and the profession.
• Provide teletherapy from secure, private location, and abide by all telework agreements, internet speed, and security protocols.

Education & Experience: LCSW, proof of licensure with CA Board of Behavioral Sciences required. Professional clinical experience providing therapy, with fluency in Russian or Dari and English required. Experience and/or training providing services to children and adolescents strongly preferred. Understands how to effectively utilize technology/teletherapy and documented professional experience providing teletherapy.

Special Skills/Equipment: Bilingual required. Computer skills to include Microsoft Office (Word, Excel, Outlook), DOXY, GoToMeeting/GoToConnect, Microsoft Teams and others. Knowledge of medical terminology and ICD-10 codes. Must provide current driver license and auto insurance, ability and willingness to travel to Yolo County, CA for trainings if needed.

Reliable access to the internet with a connection that is conducive to video-based therapy sessions and program meetings.

Expectations:

Commitment to CommuniCares mission and values will be made evident in the delivery of services and all professional interactions. Utilizes destigmatizing language with patients, providers, and community partners and supports others to do the same. Practice with exceptional time management and discipline. Attendance and punctuality are vital. Ability to collaborate effectively with a multidisciplinary team including community partners. Must have excellent communication (verbal, written), organizational and problem-solving abilities. Required to have versatility, flexibility and manage multiple priorities with enthusiasm and attention to detail. Learn, with support and training, about Yolo County resources that may benefit patient. Expected to have the ability to understand and follow written/verbal instructions. Able to work independently and set priorities effectively. Required to have the ability to serve a diversity of patients in ways that attend to strengths and resilience. Effectively navigate fast-paced workday. Practices and collaborates with cultural humility.

COMPLETED COVID VACCINATION REQUIRED.

Physical Requirements: *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to operate office equipment (telephone, copies, fax and computer), ability to bend, lift and carry up to 25 pounds, hearing required.