Bilingual Cashier/Receptionist Job at Salinas Honda
Salinas Honda Salinas, CA 93907
Salinas Honda, a proud new member of the DGDG family, is looking for talented professionals to join their team. If you are looking for an exciting career with one of the top workplaces in the Bay Area- Apply Today!! DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success.
As a Cashier/Receptionist, you will foster and strengthen relationships with existing guests by providing a high level of customer service and work closely with team members in the Service, Parts and Sales Departments ensuring continuity in daily operations.
What you'll be working on:
- Answer guest calls and establish follow-up with service appointments
- Service appointment scheduling utilizing X-Time software
- Follow-up with appointment no-shows
- Contacting guests who are overdue for service
- Scheduling guests for Smog, VIN Verifications and Weight Certificates
- Cashiering Service and Parts guests including taking credit cards and cash payments
- Balancing transactions at the end of each day including the cash drawer
- Closing completed work orders
- Coordinate rental/loaner vehicles with guests using General Motors software
- Assisting with Extended Warranty submissions
- Scanning and filing documents
- Keeping a working inventory of office supplies for Service, Parts, Sales and Finance Departments
- Participate in team and process development sessions – keeping positive relationships with teammates, service teams and dealership management
What you need to bring to the table:
- Fluent in Spanish and English
- At least one previous role based in customer service experience
- Excellent teammate with a collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license and clean driving record
Salary: $17.20 - $30.00/hour
- Pay is based on applicable experience and skills.
Industry Leading Benefits:
- Values-driven culture and team built on integrity, caring, performance and efficiency
- Continuous career development and advancement opportunities
- Comprehensive benefits package (Medical, Dental, Vision)
- 401k with company match
- Employee Assistance Program with free telemedicine and mental health resources
- Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
More about DGDG:
The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 12 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.
DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.
“Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us!
DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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