Billing Specialist Job at Hytorc
Billing Specialist
Mahwah, New Jersey, United States This is a part-time position. We can be very flexible to accommodate any schedule needed between the hours of 8 AM to 5 PM from Monday to Friday.
This position is responsible for accurate processing of repair billing for Territory Managers (Sales Representatives).
Essential Duties and Responsibilities
- Ensure that repair billings are entered by month-end to ensure that commission is paid out accurately to Sales Reps.
- Provide and execute solutions to billings issues in a timely manner
- Work with Territory Managers and their teams to resolve issues
Review billing information to ensure that:
- Customer provides proper documentation
- Customers are being billed accurately according to hard copy purchase order
- Correct customer account is being used
- Process invoice in SAP, send invoice to the customer
- Process invoices on customer portals as required
- Answer internal and external inquiries
- Follow-up on invoices on various customer portals to ensure they have been accepted for payment
- Report issues at the time they occur
- Special projects as assigned
Education/Experience Required:
- Minimum of 3 years billing experience required; detail oriented
- Able to adapt quickly and work in a deadline driven environment
- Strong communication skills, able to work with various levels of staff
- Good organizational and administrative skills
- Experience in web billing – use of portals to submit invoicing desired, not required
- Adherence to laws and best practices regarding interaction with customers and data
Computer Skills Necessary:
- Proficient in Microsoft Word, Microsoft Excel & Microsoft Outlook
- SAP Business One Experience preferred, not required
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