Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

BILLING SPECIALIST

Location: West Salem Clinic

Status: Full-time, Monday - Friday

YOUR ROLE:
As one of our friendly, courteous, and highly productive Billing Department staff, you will monitor insurance billing for patients at our Clinic and other programs to ensure accurate and timely claims processing. High attention to detail is required as you review patient insurance information, correct and adjust patient accounts, and apply appropriate ICD-10 and CPT codes. You will collaborate with outside agencies to coordinate patient referrals, ensuring our patients experience excellent and efficient care.

SPECIFIC DUTIES:

• Performs billing functions for all medical patients including charge and payment entry, applying sliding discounts, correcting and/or adjusting patients' accounts, refunds and submitting third-party insurance claims.
• Appropriately applies ICD-10 and CPT codes.
• Handles insurance billing problems of patients including contacting insurance company and/or patient; assists the reception staff with insurance questions.
• Produces reports in the practice management system that shows patient status, encounter reconciliation and program participation.
• Effectively communicates in a variety of ways; phone, computer memo, email, talking in person, legible handwriting, etc.

QUALIFICATIONS:

• High school graduate or equivalent.
• Strong interpersonal relation skills and the ability to work efficiently, responsibly and independently in a in a fast paced environment.
• Preference for candidates with related experience and/or current knowledge of health insurance coverage, ICD-10 coding, referral processes
• Proficiency in accounting principles as they pertain to charges, adjustments, and payments is preferred.
• Bilingual English/Spanish preferred.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Competitive Salary
• Comprehensive Health Plans: Dental and Vision
• Flex Spending Account
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 3% employer match
• 10 hours of monthly Paid Time Off based on FTE
• 7½ paid holidays each year + 2 paid floating holiday
• Continuing Education Plan
• Employee Healthy Living Program

TO APPLY:

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.