Branch Manager Job at IDN H. Hoffman, Inc
Job Description
Based in Omaha, Nebraska, the individual in this position is responsible for providing superior service for customers throughout Nebraska and surrounding states.
Responsibilities include the following:
- Manage the Day to Day Operations
- Customer Service and related tasks
- Assisting customers by phone and in person (for walk-in traffic/counter sales Omaha location)
- Using the computer system to provide information on price and availability
- Order processing and related customer assistance.
- Manufacturer/vendor contact for factory orders
- Processing Customer Returns
- Inventory Control & Management
This individual should excel in a team-oriented work environment – working with the branch staff to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives.
Key working relationship
The successful candidate will report to the Operations Manager in Chicago, IL. The individual will work closely with other staff members and with the local Outside Sales representative.
Requirements
- Must have Management experience
- Strong organizational skills with ability to multi-task
- Strong verbal communication skills
- 2 years of Customer Service experience (distribution industry preferred)
- Strong computer skills
- Door Hardware knowledge a plus
- Proficient with Microsoft Office products (Word, Excel)
- Team player
IDN H. Hoffman Inc. is an Equal Opportunity Employer
Job Type: Full-time
Pay: $48,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Omaha, NE 68127: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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