Description: Branch Manager- Watford City, ND

Summary: The main objective of the Branch Manager position for PSS Industrial Group is to direct and coordinate daily operations in assigned facility. This position must have experience and knowledge in Pipe, Valves and Fittings Sales. This position will be responsible for branch profitability, ensuring operational efficiency and facilitating continuous improvement of processes, creating a positive customer experience, as well as supervising an efficient workflow and promoting teamwork throughout the operation. This position reports directly to an Area Manager.

Primary responsibilities:

• Manage, train and develop Inside Sales, Warehouse and Administrative personnel.

• Actively train new Inside Sales personnel per the company’s established policies and procedures in sales order processing, inventory sourcing, buy-out procedures, freight, pre-billing processing, shipment entry processing, customer returns and customer account maintenance.

· Actively train new Warehouse personnel per company’s established policies and procedures in shipping, receiving, inventory control, material handling, safety, forklift driving and other areas as needed.

· Manage customer service issues as needed and provide optimal customer service.

• Understand the customer base of the area and be able to give report regarding new projects to Area Manager.

• Manage the branch’s inventory to keep inventory in optimal quantities. Supervise and manage cycle counts.

• Manage the shipping and receiving function of the branch by establishing processes that will ensure that the proper product is received and shipped and the required documents are completed correctly and forwarded as needed to appropriate personnel.

• Manage time reporting for all hourly employees as necessary through the payroll system. Manage vacation requests for both exempt and non-exempt employees.

• Conduct branch and warehouse safety meetings per established guidelines. Assure that all vehicle inspection reports are completed on a timely basis and forwarded to appropriate personnel.

• Manage all accident reporting including property damage or theft as per established guidelines.

• Run reports such as open order and purchase order reports daily to resolve outstanding issues.

• Manage rentals operations.

• Maintain efficient branch operations by keeping productivity efficient and profitable.

• Run other reports as needed such as open bins and monthly bin locations.

• Manage administrative branch duties such as petty cash, facility maintenance, invoice and record keeping as needed.

• Attain information and knowledge regarding the company’s organization structure in order to facilitate branch performance.

• Manage branch productivity by maintaining a safe, productive and healthy atmosphere.

• Provide leadership in all areas.

Skills/Qualifications:

· Based on size and potential growth of the branch, this position will require:

o Management Experience – 2 - 5 years.

o Inside Sales Experience – 6 months to 2 years

o Inventory Control Experience– 6 months to 2 years

· Exposure to warehouse operations and shipping and receiving is critical

· Excellent verbal and written communication skills

· Excellent interpersonal relationship building and employee mentoring and development skills

· Demonstrated knowledge of basic budgeting and accounting principles and practices.

· Excellent computer skills in Microsoft Windows including Word and Excel.

· General knowledge of state employment laws and practices.

Education: High School Diploma or GED is required. College degree is preferred.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Watford City, ND 58854: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a valid drivers license?

Experience:

• Warehouse experience: 5 years (Preferred)

Work Location: In person

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