Calling on all driven and self-motivated Business Office managers! Paradigm at Westbury is looking forward to the opportunity to learn and grow with you as one of our teammates!

Paradigm at Westbury was founded on the belief that by empowering each other, we can achieve more and provide better care to every patient we serve. We believe in taking a fundamental and basic human approach to our business, keeping it simple, real, and to the point. We believe that by building an empowered team, that knows the value they hold, we can provide an unparalleled level of care to the residents who count on us.

Classification and Pay

Salaried Exempt

Reports to

Administrator

Summary/Objective

In keeping with our organization’s goal of improving the lives of the Resident we serve, the Business Office Director is responsible for the daily accounting functions of the facility including financial record keeping, billing, and making financial deposits and withdraws from various accounts. This position administers the resident trust fund and petty cash account, provides billing and collection services, and operates the residents’ bank.

Job Duties

• Balance individual resident accounts and provide copies of statements
• Complete monthly payment of resident private account changes
• Prepare and disburse monthly cash allowances
• Create and distribute monthly billing statements
• Assist residents with the completion of medical assistance applications and verify eligibility
• Complete representative payee forms on behalf of residents who are unable to do so on their own
• Coordinate closure related to accounts of deceased residents (trust account, death certificate, life insurance claims, funeral expenses, final bills, etc.)
• Establish, develop, maintain, and update the filing system for the Business Office
• Reviews weekly account receivables and payables with the Administrator or designee
• Follow established safety precautions when performing tasks and using equipment and supplies
• Maintain the comfort, privacy, and dignity of residents and interact with them in a manner that displays warmth, respect, and promotes a caring environment
• Communicate and interact effectively and tactfully with residents, visitors, families, peers, and supervisors
• Answer and respond to call lights promptly and courteously when working in resident care areas
• Reports all resident concerns to the appropriate department head
• Communicate and interact effectively with residents, visitors, families, staff, and supervisors
• Attend and participate in departmental meetings and in-services as directed
• Report all resident, staff, or other concerns to the appropriate department head
• Report all incidents, accidents, unsafe situations, and concerns immediately
• Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities
• Ensure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and procedures

Supervisory Responsibility

This position supervises the business office coordinator and any other employees within the Business Office. The position requires communication with and oversight of nursing home staff to ensure that specific policies, procedures, and systems are implemented correctly as it relates to the department.

Required Education and Experience

• High school diploma or equivalent
• One year of experience in an accounting role
• Bachelor’s Degree in accounting, finance, or related field preferred
• Two years of related experience preferred

Required Skills

• Excellent written and verbal communication skills
• Demonstrate leadership, organizational skills, and ability to maintain a positive and professional attitude
• Ability to work well under pressure, meet deadlines, and handle multiple tasks simultaneously
• Display attention to detail
• Interact with residents, families, and the community in a professional manner
• Ability to engage in active listening (giving full attention to those speaking), critical thinking (using logic and reasoning to identify strengths/weaknesses of alternative solutions), and active learning (understanding implications of new information during problem-solving situations)
• Exceptional judgment and active foresight
• Self-motivated and self-directed