The Business Process Analyst will conduct analysis and document business requirements during project discovery. Leads ongoing reviews of business processes and develops optimization strategies. Develops documentation, including workflows, diagrams, business requirements, and standard operating procedures to illustrate project requirements or process improvements. Meets with team to discuss findings, propose resolutions, and integrate requirements into project implementation. Collaborates with team to implement process improvements and supports project testing to ensure changes were implemented to written specifications.

This position is exempt from Career Service under the CCH Personnel Rules.

• Minimum Qualifications

• Bachelor’s degree in business, public health, public policy or related field. (Must provide official transcripts at time of interview)
• Three (3) years of business analysis experience in managed care or in health care administration is required
• Proficient in Microsoft applications including Word, Excel, PowerPoint, Visio, and Outlook is required (May be required to test for proficiency)

Preferred Qualifications

• Prior experience creating detailed reports and giving presentations is preferred
• Lead business analysis role in large-scale systems implementations or business enhancement projects is preferred
• Prior experience utilizing an industry-recognized business analysis framework, such as the Business Analysis Body of Knowledge (BABOK) is preferred

Knowledge, Skills, Abilities and Other Characteristics

• Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills and experience with developing requirements for complex enterprise-wide projects
• Excellent planning, organizational, and time management skills
• Fundamental analytical and conceptual thinking skills
• Ability to influence stakeholders and work closely with them to determine acceptable solutions
• Ability to manage competing priorities
• Proven track record of following through on commitments
• Proven history of leading and supporting successful projects

MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage

• Basic Term Life Insurance

• Pension Plan

• Deferred Compensation Program

• Paid Holidays, Vacation, and Sick Time

• You may also qualify for the Public Service Loan Forgiveness Program (PSLF)

For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/

• Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

• Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

• CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.

COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER