Call Center Representative Job at Blackstone Valley Comm
SUMMARY
Working as part of the care team, the Call Center Representative is responsible for providing outstanding customer service and will be the liaison between the organization and the community including current and potential patients, community partners, and vendors. It is the responsibility of this position to accept ownership for effectively addressing patient issues, complaints, and inquiries while ensuring customer satisfaction is at the core of every decision and displayed behavior.
EDUCATION, EXPERIENCE, & SKILLS
High School Diploma or equivalent
Minimum 2 years’ experience in healthcare setting with electronic medical records, insurance, and collecting patient data
Minimum typing ability of 55 words per minute
Experience with medical terminology preferred
OTHER REQUIREMENTS
Reliable transportation
Bilingual ability in English and Spanish, Portuguese or Creole speaking abilities preferred
Cultural sensitivity necessary to work with a diverse patient and staff population
Ability to work independently and collaboratively
Knowledge of computers and electronic medical records required
Knowledge of Microsoft Suite preferred
Strong communication skills, both verbal and written
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.