Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment.
Maintains the TLE area in accordance with company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.
Provides Tire and Lube Express (TLE) products and services to customers by identifying customer needs, explaining TLE products and services, processing and performing customer service requests, operating and maintaining service area equipment, and ensuring customer safety and satisfaction.
Provides assistance to customers in the TLE area by greeting customers, creating service orders per company policies and procedures, and staging customer vehicles.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Tilton, NH 03276: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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