Job Summary:

Responsible for overseeing and ensuring quality care management that is in accordance with the guidelines and regulations set forth by the DOH and Forestdale/ CCF. The Health Home Care Management program assists to ensure all clients have access to quality medical and mental health care.

Major Responsibilities/Activities:

• Supervise a unit of Care Managers with a mixed acuity case load ranging from 20-40 clients each.
• Conduct weekly/biweekly supervision with each Care Manager to review case details as it relates to case needs, overall well-being and progress of each family.
• Participate in Interdisciplinary meetings, Case Conferences, CCF/DOH required meetings and other staff meetings.
• Ensure and track that staff are attending all trainings as required and remain updated with any needed certifications (i.e.; CANS-NY)
• Facilitate team meetings to support and guide their team as needed.
• Monitor timely submission of all documentation as required by DOH in GSI.
• Review all documentation to ensure services provisions are in compliance with DOH and CCF regulations.
• Oversee the identification of eligible Health Home youth referred for program enrollment and consent process.
• Coordinate and ensure execution of plans for audit preparation. Participate in audits as needed.
• Carry a small caseload depending on program needs
• Other duties as required.

Minimum Requirements:

• Master’s Degree in Social Work, Nursing, Public Health, or related field, plus appropriate licensure
• 5 years of administrative, clinical, and supervisory/managerial experience
• Knowledge of best practice working with children and families in health, preventive and wellness care
• Bilingual a plus
• Working knowledge of child welfare, developmental disabilities, mental health and/or primary healthcare fields
• Experience managing teams providing case/care management
• Experience using Excel and electronic health care systems to review and manage data preferred
• Experience providing service coordination and information, linkages, and referrals for
• Community-based services

In addition the candidate must demonstrate the following competencies:

• Excellent accountability, writing, communication, and organizational skills
• Compassion for serving children and families
• Ability to travel to community-based agency offices and clients’ homes
• Proven decisiveness, motivational, and developmental skills; management abilities, including meeting deadlines, ensuring compliance with agency policies and procedures, and overseeing complete and timely maintenance of agency records, in accordance with contractual requirements

Benefits

• Four weeks vacation
• Medical/dental/vision/life/disability insurance
• Pension plan
• 401(k), 7% employer contribution + 2% match
• Tax-deferred health care/dependent care/commuter plans