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POSITION SUMMARY Personal Assistants (PA) are the backbone of the Elite Care organization and the first, last, and most frequent point of contact with residents each day. The PA assists the resident in maintaining their independence and quality of life by performing tasks and duties to support the resident’s physical and psychological health. Additionally, a PA promotes the Elite Care culture by fostering resident engagement and belonging, encouraging individual choice, and creating opportunities where residents can experience purpose and self-fulfillment. PAs must have strong interpersonal skills, effective communication, and an empathetic understanding of the resident and their history and strengths. The person in this role must be people-oriented, self-directed, and a builder of authentic relationships.

KEY RESPONSIBILITIES The major responsibilities of the PA position are broken down into six categories: resident care; documentation and portaling; household duties/cleaning, teamwork and cooperation, training, development and compliance; and representing Elite Care. Each category is detailed below. Ultimately, it is the PA’s responsibility to provide best-in-class resident care, build relationships with residents, and keep the houses running smoothly and harmoniously. Resident Care • Deliver services and assist with Activities of Daily Life (ADLs) as outlined in a resident’s Service Plan (SP) with respect, empathy, competence, and encouragement throughout the residents’ day

Household Duties (Cleaning, Laundry, Kitchen, Etc)

• Complete daily checklist of cleaning duties and NOC shift cleaning duties if applicable

Teamwork and Cooperation

• Attend and participate in daily team huddles and pass downs, house staff meetings, all staff meetings, family night, service planning meetings, etc.

REQUIREMENTS & QUALIFICATIONS

• Education and Skills

  • High school diploma or equivalent

  • Value and respect of elders

  • Strong desire to work with seniors

  • Speak, read, and write English

  • Excellent oral communication

  • Good reading comprehension skills

  • Good written communication with ability to correspond and document properly in charts and portal

• Preferred Education

  • Education and/or training in aging, social services, adult services or other related field

  • CNA

• Required Physical Ability

  • Able to turn and move individuals who require assistance

  • Able to stay on feet and remain active throughout shift

  • Must be able to bend, stoop, twist, reach, squat often throughout shift

  • 50 lb lifting requirement

• Employment Screening

  • Upon post job offer, must be able to pass background check and drug test