Home Instead®

Care Pro Job Description

Oak Stone SCorp., d/b/a Home Instead®

Objective:
Home Instead® Care Pros provide a variety of non-medical services that allow seniors to remain in their homes. These services are meant to enhance the quality of life for seniors. Home Instead® Care Pros help clients and their families meet the challenges of aging with dignity, pride, care and compassion.

Primary Responsibilities:

• Reflect the core values of Oak Stone SCorp., d.b.a. an independently owned and operated

Home Instead® franchise.

• Contribute to a positive living environment to enhance a client’s quality of life
• Document daily activities and report any significant changes in a client’s needs or living conditions.
• Maintain regular communication with supervisor and franchise office staff

• Provide Companionship & Home Helper services which could include: o Companionship and conversation o Providing stabilization and assistance with walking o Preparing meals and cleaning up meal-related items o Providing medication reminders and appointment reminders o Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, etc.) o Washing and ironing laundry o Running errands o Accompanying clients to appointments

• Provide Personal Care services which could include: o Assisting with bathing o Assisting with grooming o Assisting with toileting and incontinence issues

• Provide Specialized services which could include: o Advanced Alzheimer’s/Dementia Care o Hospice Care

Secondary Responsibilities:

• Complete all required training designated by franchise office.
• Participate in company sponsored training and social events including Care Pro meetings
• Report hours according to office policy & communicate changes in availability in a timely manner
• Participate in annual Engagement and Pulse Survey
• Document client information in Client Journal or within the operating software app
• May require you to run errands and provide incidental transportation for a client using your vehicle or a client’s vehicle.
• Perform other reasonable duties as assigned

Essential Job Requirements:

• Ability to learn technology for franchise offices using the home care tablet and for online training and development.
• Ability to lift, push or pull 25 pounds
• Ability to bend, twist, stoop, kneel and reach
• Possess a valid driver’s license or state identification
• Possess valid auto insurance (if applicable)
• Ability to withstand exposure to dust, mold, mildew and cleaning solutions
• Ability to treat and care for clients and their property with dignity and respect
• Ability to adapt to various living environments and locations
• Ability to communicate with clients in a friendly and congenial manner

Physical Job Requirements:
Sitting

Standing

Walking

Lifting (Floor to Waist Level) 25 lbs.
Carrying Objects
Push/Pull 25 lbs.
Twisting
Bending
Reaching Forward
Reaching Overhead
Squat/Kneel/Crawl
Pinching/Fine Motor Activities

Care Pro Competencies

Communication Communicating clearly and effectively with clients, families and key players. People who have excellent communication skills also listen effectively and develop rapport with others. They are able to articulate their thoughts and ideas clearly, they present information in a straightforward and logical way, and they ensure that they are understood. They share information with others that will improve overall work progress.

Commitment Having commitment means doing what you say you will do and accepting the responsibility to go all in. The more committed you are the more influential you will be.
Committed people don’t give up and they are more cooperative to do what is needed to get the work done and they are more effective in doing so.

Service Attitude Anticipating customers’ needs and designing, promoting or supporting the delivery of products and services that exceed customers’ expectations. People who are competent at customer focus have a desire to please customers and seek to anticipate customers’ needs. They push the organization to do more than is required to ensure that the customer is satisfied.

Dependability People who are dependable are those that ensure the job gets done timely, shows up ready to work, has the ability to meet deadlines and expectations, follows all policies and procedures, and delivers quality work.
Dependability is also a form of trust others have in your ability to succeed.

Takes Initiative Going above and beyond the normal call of duty. People
with this competency will do the task before being told to do so. Taking initiative also means having the courage to take an opportunity and do something before others.

Careful Decision Making Making good decisions in a timely and confident manner. People who display this competency make sound decisions with conviction. After they have considered alternatives and possible issues or problems.
They are forward thinking.

Excellence Being able to consistently perform well and continuously innovate in their work. Those who exhibit excellence convey enthusiasm and have a passion for doing a good job every day. People who display this competency encourage and inspire others. Having this competency means you have the quality of being outstanding or deliver outstanding results.

Passion Having the will and desire to do what you want in pursuit of a dream or a goal. People with passion also have a sense or feeling of intense enthusiasm toward someone or something. Passion usually comes from inspiration from a particular interest or admiration for an idea or cause.

Likeability Likeability means having an appealing demeanor, being charming, warm and inviting. People who have this competency are those that are well liked, friendly, they feel relevant, they show empathy, and they are real human beings. Being likeable also means being memorable and showing others you truly care.

Adaptability Having adaptability means you are able to adjust quickly to new conditions in the work environment. Being adaptable also means having the ability or willingness to change in order to be flexible to various conditions. It means being open to new ideas and not rigid in thoughts or situations. Has the ability to adjust to situations to effectively problem solve.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Overnight shift
• Weekend availability
• Weekends only

Work Location: One location

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