Summary: Ensures a high level of customer satisfaction through various tasks and assignments.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Accurately pull parts orders and package the order for shipment. Finish all orders from the day and use quality control process to ensure accuracy
• Assist customers in person and over the phone and give great service while helping them
• Assemble hydraulic hoses for internal and external customers
• Move freight to designated staging area and prepare for the arrival of shuttle trucks
• Print back order paperwork and review to ensure parts get to their correct destination
• Assist shuttle drivers with unloading and consolidation of freight
• Receive in parts back orders from the Atlanta shuttle and place all parts orders in their designated location whether it be will call, drop, or shop hold bin
• Utilizes a Personal Computer, specifically DBSi applications, to perform different warehouse functions
• Perform general housekeeping duties as assigned.
• Promote safety through own work habits
• Works to ensure departmental compliance with all safety and contamination control guidelines
• If noticed, this individual needs to report to supervisor any conditions that do not meet OSHA or Company standards
• To perform this job successfully, an individual must be able to perform eachskill, and/or ability required. Reasonable accommodations may be made to enable individuals

Education and/or Experience

• Self-Motivated
• Customer Service Attitude
• Basic computer knowledge and skills
• Have problem solving abilities
• Warehouse experience preferred
• Must have High School Diploma, or GED
• Must read, write, communicate in English as it relates to this job and safety regulations
• Must meet the ergonomic and physical requirements, as well as the physical base scores for this position
• Must have a valid driver’s license
• Must have keyboarding skills
• Must complete the in-house forklift-training program

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee is frequently required to sit
• The employee must frequently lift and /or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts
• The employee is occasionally exposed to high, precarious places; fumes or airborne particles; outside weather conditions and vibration
• The employee is occasionally exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock
• The noise level in the work environment is occasionally loud

Job Location Charlotte, NC